My experience is always exciting especially when my favorite service advisor is working - Erick M. Zermeno! Thank you for all you do!
Sincerely your #1 customer ????
Teresa was amazing ! She went above and beyond to fit me in for my car maintenance
Oscar consistently provides impeccable customer service!
She was great about communicating the price of the fix and was able to answer my questions with a smile!
Teresa was amazing I appreciate her friendliness and service! My issue is with the service performed. My report indicated that my battery was in the green but 8 days after this service my battery died. From looking at the battery itself I do not believe they tested it at all. It would take less than a minute to check the voltage emitting from the battery to identify an issue and the fact that this was not done is disappointing and leaves me wondering how thorough the technicians were with the other services performed or if these were performed at all.
I was mislead into paying 2000 dollars for service that didn't fix the issue I came in with
Michael is very profecional excellent customer service.im feel great that Michael help me with my car whit Care
No one else help me like him
Oscar is always quick and professional. He even remembered me, which was a surprise! Thank you to the young shuttle driver as well.
Great service and as always no issues.
All were amazing. Teresa was amazing with service, updates, and everything. Your Courtesy Van Driver was so patient and made me feel safe during my drop off. He says he doesn’t even want to retire because he loves his job driving customers and meeting new people everyday lol Also my car works a lot better! Probably should have got the recall done sooner. Just procrastinated too long because I assumed it was just going to be a typical bad car repair experience. Freeway Honda made sure it wasn’t!
He is a very respectable person, He deserves 10 star.
Teresa was a pleasure to work with. The greeters did an amazing job checking me in when i came in and teresa personally got my car ready for me after paying my invoice. I was very happy with my visit
Finished work quickly and provided the details check report.
Michael kept me updated on everything! Confirmed my concern was heard and made sure I was given an accurate pick up time ! Thanks Michael!
It was my first visit at Freeway Honda and I was highly impressed.
I spoke to service advisor Oscar several times before my visit. I went down my list of questions and Oscar answered all of them, with the utmost concern. My Honda pilot was towed in to the dealership and
Oscar was there to greet the tow driver. Oscar’s estimate was on the money. My pilot was delivered on time as promised. I believe I found a new home for my 18 yr old Honda.
Great at communicating and keeping me updated.
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