Service Center

Real Reviews From Verified Customers

James W.
5 out of 5
2/19/2026
Samuel T. Did an outstanding job
Mary J.
5 out of 5
2/19/2026
Trinity was very professional and she took care of our vehicle to our complete satisfaction. Thank you!
Daniel M.
5 out of 5
2/18/2026
Javier was very helpful me with all my concerns !
Lolina S.
4 out of 5
2/18/2026
Genaro Perez did great service on my vehicle , he was very helpful. Much appreciated Mr. Perez. I recommend coming here getting your vehicle serviced.
Lawrence P.
5 out of 5
2/18/2026
Excellent service
Renzo V.
4 out of 5
2/18/2026
Smooth experience. Javier was professional, courteous, and helpful. All my vehicle needs were addressed during this visit. I also appreciated the text messages keeping me updated as well as the option to pay for services through my phone.
Marianna K.
5 out of 5
2/18/2026
Sam did a great job! He was professional, friendly, and informative. He was not pushy with any service offers and was patient while I tried to explain what was happening with my engine.
Robin R.
4 out of 5
2/18/2026
Adrian is ALWAYS so helpful. Thought my car was going to take an hour, 20 minutes later it was ready. You all are AWESOME. Thank you
Fady M.
5 out of 5
2/18/2026
She was such a nice person. She treated us like a real people.
Natalie D.
5 out of 5
2/18/2026
From when I made my appointment the **** the phone was professional and making it to my appointment. Everything and everyone I encountered was professional with great service. I normally go to Rovk Honda Fontana and West Covina team is much better top of class.
Mike M.
5 out of 5
2/18/2026
Valerie is a wonderful service advisor. It’s always a pleasure working with her when I come to NR Honda.
David N.
5 out of 5
2/18/2026
David Ochoa is one of the best service reps I have encountered @ Norm Reeves. He is very easy to work with and is extremely customer focused.
Emma C.
5 out of 5
2/18/2026
Great service thank you❤️♥️
Archie G.
5 out of 5
2/18/2026
Yes! Thank u! Always helpful and appreciate all the staff working. Shout out to Anthony for assisting me (:
Saul G.
5 out of 5
2/18/2026
Javier Lopez was outstanding and very professional. The facility was clean and very comforting.
Lucila Y.
5 out of 5
2/17/2026
Grat service and very happy with Valerie as my agent
Jonnatan F.
4 out of 5
2/17/2026
I’ve been coming to this facility for more than 10 years and never had any issues with the staff or management. Instead they go above and beyond to ensure I have a great service and my vehicle is up and running with no issues. They make sure I’m safe on the road and also help with any issues I might encounter on my vehicle. Trinity is an incredible advisor I only see her and I highly recommend her to make other people. She listens and understands the needs I have and helps address them and also recommends her professional opinion as well. This facility is lucky to have her.
Carlos M.
5 out of 5
2/17/2026
Even though my wait was long, Samuel was very attentive and made sure my wait was smooth. I'd definitely book another appointment with him.
Jenny P.
1 out of 5
2/17/2026
Very unsatisfied, I will be contacting corporate
Belen D.
4 out of 5
2/16/2026
I’m always pleased with your service on my Honda pilot. From the person who checked me in, to Trinity who is very knowledgeable and helpful plus the coffee at the customer lounge. Although dealership car services are a bit pricey I don’t mind paying because I believe that your mechanics always do a good job and put parts that are of good quality.

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