Norm Reeves Honda West Covina Auto Repair Service Center

Good customer service

Valerie was very helpful and was attentive to my needs. The service was fast and efficient.

I just want to start off with Carlos was such an amazing employee he was patient. He was helpful, thoughtful generous, knowledgeable, and I never felt more at home than coming to this location working with Carlos. I even got the pleasure to meet the foreman Ryan I believe that’s his name. It was such a pleasure to meet both of them. They are sure they were going to fix my problem with my GPS without effort and all the busyness that was going on. They still never let let me feel like I was left alone, and was very, very busy and yet they still accommodated me with Grace and professionalism at all-time high. I definitely recommend this location. I’m very thankful for my service here these two you get a raise raise. Coming for a professional background like myself working in HR these two are amazing. Amazing employees Honda is very lucky to have got them and have them part of their company. They’re the reason this company is going to go so far. Thank you once again to both of you. God bless.

My front passenger mat was left filthy. All my personal belongings in my glove compartment were left disorganized and some how also filthy and disgusting with dirt and debris.

Thanks

Great service all the way around.

Quick friendly thorough explanations with pictures is great. Next level

Trinity is the best!!! ????

Awesome customer service !

Thank you and yes she was excellent

Excellent service

The guy doing the shuttle service you could bearly hear him say the names. Plus, Art said there were recommendations even though the Honda Minder App will just tell you when service is duem

Great service

She was very helpful and informative. And kept me updated.

Very good service

Yulissa is the best. She has gone above and beyond to make my car service so comfortable and she’s truly very honest!! She’s definitely the best I’ve ever had at Covina :)

Yulissa Ramos was attentive and helpful with information with the entire service process.

I was extremely pleased with the service received. The service department manager, Joe, was professional and attentive and handled my situation expertly.

EXCELLENT SERVICE!!!

Trinity Guzman, our Service Counselor is so professional & courteous. She’s a keeper!