Service Center

Real Reviews From Verified Customers

Maria R.
2 out of 5
3/20/2026
The prices are ridiculously expensive. The person helping was very nice but 4,000 + for my car needs is outrageous.
Guadalupe B.
5 out of 5
3/20/2026
Ram Diego assisted me with my first oil change for a Pilot. He explained with clarity the expectations during this process and was very concise in what was needed for the vehicle without too much vocabulary I didn't understand. Thank you again!
Pablo M.
4 out of 5
3/20/2026
Service was excellent and quick, Javi was able to help me get everything I needed for my car within and expected price. Prices are higher than independent shops but the quality of the work is great every time.
Fabianni B.
4 out of 5
3/20/2026
David was awesome and helpful! Kept checking on me and my mom if we needed anything. Helped me out with the pricing as well. Thanks David
Catherine Y.
4 out of 5
3/19/2026
It was a very pleasant experience - Samuel acted very professionally, listened & responded to my concerns accordingly & was very flexible on the time to make payment & picking up my car(since I told him that I would like to finish on the paperwork that I brought from home. Thank you, Samuel.
Sandeep S.
5 out of 5
3/19/2026
Very good
Linda B.
5 out of 5
3/19/2026
Amazing and really patient and helpful too! Great example of giving your very best at the workplace.
Megan T.
5 out of 5
3/19/2026
i was very please with the service Genaro Perez took very good care of my care and even did the extra
Olivia E.
5 out of 5
3/19/2026
Very courteous and fast service
Elizabeth U.
4 out of 5
3/19/2026
Excellent customer service. Explained everything and simple . Consideration with my disability. Brought the car close to me so I wouldn't walk far.
Piero Y.
5 out of 5
3/19/2026
Everything went well. Adrian delivered professional service.
Alejandra E.
5 out of 5
3/19/2026
Good job Samuel, better help than I expected. 5 star thank you.
Virginia T.
5 out of 5
3/19/2026
I had an appointment I was in and out within half an hour great service.Adrian explain what was done and what service and what I would need to do for the next service.
John C.
5 out of 5
3/19/2026
Javier is an excellent customer service agent.
Karissa A.
4 out of 5
3/19/2026
Samuel was extremely helpful and professional. I will definitely be requesting him next time!
Olivia E.
5 out of 5
3/18/2026
I appreciate David Ochoa's professionalism,expertise and advice as well as the team of technicians that work at Norm Reeves of West Covina.
Ka L.
4 out of 5
3/18/2026
The wait in line was bit long even after setting an appointment but once someone come the service was quick and not a horrible experience
Julie C.
5 out of 5
3/18/2026
Sam was wonderful. Very patient and provided with enough information to understand what was the issue. He updated me through out the day about my car.
Eric G.
5 out of 5
3/18/2026
It was great Adrain was great he was so nice and helpful and understanding when it came to my cars problem my brother has also had him and we have nothing but great things to say about Adrain I would definitely come back to norm reeves for all my service needs
Frank M.
2 out of 5
3/18/2026
You can start by giving me s refund due to your un ethical sales tactics

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