Very quick oil change. Service staff was all great and friendly. I will be back
I want to thank Javier for his prompt response in getting back to me regarding what the problem was with my vehicle and keeping the line of communication going through text to provide consistent status of my vehicle. He was very helpful.
Samuel Tung went above and beyond my expectations. He made sure I was taken care of and that my car was fixed to the fullest extent. He removed all the stress I was expecting to be dealing with when going to the dealership. Honestly he made have a renowned trust in your company's service. Having him in your team is a definite blessing!
The service was amazing the guy that handled my car was amazing very very informative
Ramblin was the reason my experience was excellent.
Got my car back from service sooner than promised so am definitely satisfied now
Honda’s service is really good, they do a fast and good job , that’s why i always go to honda, nothing else.
Valerie was amazing and very helpful, thank you to her and to the service team for getting my car back in top shape!
Andrew was great. I definitely want him to be my advisor all the time.
His suggestions and explanations helped me a lot to understand what is going on with my car. I really appreciate it. Two thumbs up. ???????????????? Excellent serviceā????
Excellent customer service from Samuel very satisfied with service
They forgot to text me, email me, or contact me my car was done and I waiting till 6:30 when it was supposed to be done at 5:30
I had to go up and see what happened after waiting 5 hours
Very professional, explained in simple English the required maintenance for the car and went over all points. I’m pleased with Honda service
Grateful for the help I received! I appreciate that I didn’t feel pressured to get any services that I wasn’t ready to get. Great customer service!
Samuel Tung is definitely an asset to norm reeves superstore west covina.You can feel his honesty when answering questions.
He is forthright and thorough witall issues.
Great Service From Adviser Genaro
Martin was very helpful very informative and very pleasant to deal with.
I have to admit that Valerie Machado had given me the best customer service that I ever received from a dealership service department.
She was very courteous, respectful and very much interested in helping me to servive my car. She also did inform me, verbally and in my paperwork, regarding the different areas of service that my car need. She's a very attentive person.
I will ask for her next time that I take my car for service.
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