Service Center

Real Reviews From Verified Customers

Marlene C.
5 out of 5
5/10/2026
Ram provided excellent customer service. I felt well taken care of. And a shoutout to Anthony who also helped with my car serving. I always come back to your dealership because of the excellent service. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️.
Mohammad A.
5 out of 5
5/10/2026
Excellent service
Benny M.
5 out of 5
5/10/2026
My visit was quick I have no complaints.
Sonia R.
5 out of 5
5/10/2026
Thank you Samuel for great service. And team Honda.
Jocelyn Y.
5 out of 5
5/10/2026
Anthony was great, friendly, and helpful! I am not sure their name but the person/mechanic who assessed my car and recorded the video was thorough and enthusiastic in his presentation which I appreciated!
Naigan (.
4 out of 5
5/9/2026
Ramblin provided phenomenal service. he was very knowledgeable and was patient to answer my questions regarding a previous multi-point inspection video I was curious about. he explained things clearly and was very attentive to my needs. greatly appreciate his help
Emerita S.
5 out of 5
5/9/2026
Very attentive and helpful.
Michael R.
5 out of 5
5/9/2026
Excellent service
Stephanie H.
5 out of 5
5/9/2026
Samuel was the absolute best! He was super helpful in explaining everything after the diagnostic run on my car. The staff at Norm Reeves was so pleasant and helpful! Would recommend to anyone who needs service on their Honda!
Hope A.
5 out of 5
5/9/2026
Valeria is always great and speedy when I come to her with car issues. She gets me in and out. Very smooth and easy going ????
Maria K.
1 out of 5
5/8/2026
We feel frustrated that such a major repair came up within 5 months of our major 100,000 mile over $2,500 service on a car that is only 9 years old and has been painstakingly maintained. Perhaps this is not a service issue, but a general Honda quality issue. We’ve been Honda owners since 1984 and are disappointed.
Maureen A.
4 out of 5
5/8/2026
David was very communicative on what I was being charged for and the length of time it’ll take to complete the services. Very happy with his level of professionalism!
Sarah S.
5 out of 5
5/8/2026
All of the customer service employees I worked with from the service department to the sales department were friendly, knowledgeable, and helpful. Martin in the service department was very good at communicating all of the services that were available for my vehicle and the cost of each one. Even when Martin was out, his coworkers stepped in and answered my questions. The team clearly works well together. Alexis in the sales department did not make me feel preassured to purchase a new car and followed up with me in a respectful manner. This experience makes me want to come back to Norm Reeves Honda in West Covina.
Sylvia H.
5 out of 5
5/8/2026
Adrian was very helpful!
Sylvia V.
5 out of 5
5/8/2026
CS Representative was very polite, professional and down to earth, it was nice having him help me out.
Luis P.
5 out of 5
5/8/2026
Excellent service,great person
Hugo V.
5 out of 5
5/8/2026
Because of David o. I will go back , He was from the beginning to the end very helpful. Thank you David
Lourence G.
5 out of 5
5/8/2026
Very professional
Aurora D.
5 out of 5
5/8/2026
Sam was awesome. He was patient and explained everything in detail.
Paige O.
5 out of 5
5/8/2026
Andrew and his team were super helpful! Best Honda service experience I’ve ever had! Thank you so much!

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