Very good service, will schedule the water pump and alignment with Valerie very soon.
very satisfied with service! adrian was very helpful . service was fast as promised . thank you!
Excellent experience, thank you
I want to take a moment to recognize the incredible customer service I received from my Honda representative at Honda West Covina. Valerie Machado She truly went above and beyond in helping me when I discovered a dangerous bubble in my driver’s side tire. Knowing the safety risk, she made it a priority to squeeze me into the schedule because she genuinely cared about making sure I was safe on the road.
That level of care, urgency, and professionalism is rare to find. She didn’t just treat me like another customer — she treated me like my safety truly mattered. Her honesty, compassion, and dedication are exactly why she is the only person I trust with my vehicle.
Because of her outstanding service, I will continue bringing my car to Honda West Covina and will confidently recommend both her and the dealership to friends, family, and anyone looking for someone who truly cares about their customers. Thank you for going above and beyond — your exceptional service did not go unnoticed!
David was awesome. Great customer service. Very happy.
The best service!!! Thank you!
Today's service with Valerie was excellent as always. She is friendly has awesome customer service and welcoming. Great service experience.
I am very satisfied with the service that was provided
Thank you very much
Sam was very helpful and concise made our wait as enjoyable as possible
Andrew went above and beyond to meet my needs. Thank you for a great experience. You've earned a loyal customer for life. Thank you!
Valerie was super helpful and nice, she was pleasant to work with. She was very informative and she made the entire service visit go by super smoothly 10 out of 10.
Samuel was very kind and helpful!
My service department representative did an excellent job of assisting me with my requested service and explaining all findings noted per inspection of my vehicle.
Adrián provided excellent customer service.
I have always had wonderful service from your dealership this time was no different I came from WY and had to get service on my truck and I hoped that I would get the same service I recieved before and I did thank you again thank you and All your staff I Will continue to recommend your place to Honda owners
Genero was very amiable and has a very gentle demeanor which I guess makes it more palatable to shell out money when paying for the services. Hahaha! But for real, he's a really nice guy.
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