Really appreciate the communication while my car was at the dealership for almost a week. I would get messages and calls with updates really explaining the services being done to my car.
Oscar was the best service rep that I ever had the pleasure of working with he kept me informed every step of the way to my SRS repair really appreciate him for his customer service that should be more like him at mkb
Kathleen and crew are very professional and the best!!
Kathleen is a gem. She has the perfect personality and professionalism for the job. .
This guy is an asset to Marvin K. He takes personal attention, to vehicle, and is thorough, answering all questions.. your awesome Sean.
Best service as always! Thank you!
Once again Oscar Monroe showed the highest level of expertise in answering my questions about my policy covering my car explain to me in full detail the procedure that was taking place with my car and answered all of my questions in the most professional way possible my car was returned to me on time as you promise and thank you to the mechanics who took great care in the work that needed to be done very satisfied 10
Kathleen was great and went above and beyond. I will ask for her in the future!
Alicia kept in communication with me… If it wasn’t for her I probably would have had a different review… She even went the extra mile to personally deliver my vehicle… Thank you Ms. Alicia Sanchez Martinez!
Kathleen is outstandingly. Her updates re my car status, monitoring and facilitating are all 10 star caliber. MKB chose wisely in hiring her when Corky retired.
Christopher was phenomenal in his assistance and service. He made my experience with Marvin K. Brown seem easy and enjoyable.
Quick and complete! Very satisfied as usual !
Chris was again professional.
I do wish the technician could have felt the transmission slip as I continue to but Chris was very helpful throughout.
Outstanding customer service.
Great costumer service provided by Mr. Oscar Monroy
Thank you!!!
Chris goes out of his way to be more than helpful. He is a fine young man who is very respectful and courteous. Marvin K. Brown is very fortunate to have an employee like Chris
Mr.Elliot,
Helped went over and beyond to make sure I received any discounts towards my service. The car wash was definitely a bonus. Thank you Chris keep up the good work
Oscar was great and efficient as always!
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