I appreciate that Kevin kept my updated about the repairs on my vehicle. I enjoy working with Kevin and he’s very professional and nice.
Very satisfied with Kevin’s job performance, he’s very professional. Job well done.
Once again, Oscar has been a great help while my car was being fixed. Only problem i had was the wait was about a week and a half. The car is my daily driver and the dealership no longer issue courtesy vehicles.
Oscar is an outstanding,knowledgeable service advisor with a great disposition & an awesome work ethic.Thanks Mr.Monroy!
Kevin was very helpful! Made app’t and arrive with no record of my call. Called service reps and they are not returning calls. Very dissatisfied with phone service because they never return multiple phone calls.
Kevin Knepper is absolutely the best! I will always bring my truck to Marvin K Brown for any service or maitenence needs because I know I can trust this dealership. A huge part of that trust comes from the amazing, professional and quick service Kevin provides. It is amazing how seamless and worry free Kevin Knepper makes the entire process feel. Thank you so much for your help today!
Kathleen was excellent to work with ... very attentive with great customer care
Oscar is friendly and great to work with.
He was great. Very friendly and professional. I appreciate how he explained the recommended services. Loved his honesty.
Walking into the business felt like home. The hospitality is amazing. Employees were attentive and extremely polite. Everyone has a smile. I already recommended your business to my daughter and ex-husband. I drove 1 1/2 to get there only to be greeted by such caring and loving employees. I have NOT seen this type of business in a very long time. Thank you for showing you care. It’s all so noticeable and it must be rewarding knowing your employees are part of an outstanding group of people. Thank you all. BTW, I would drive out there just for the warmth of the place.
Excellent customer service!
Kevin and his team did an outstanding job! He and his team not only diagnosed and repaired my vehicle in a timely manner, but also exemplified the professionalism and friendliness that all GM departments should strive to achieve. I would absolutely recommend Kevin and the rest of the Marvin K. Brown team to anyone in the market. Thank you all!
Chris was awesome. I lost one of my key fobs and was having trouble getting it replaced. He explained the process then facilitated it for me. One reason I bring my four vehicles to mkb service is so that I can work with a person who knows what to do when. Many places customers are left to figure things out on their own. I appreciate the care Chris takes with his clients.
To who it may concern.
Had a great experience. Chris my advisor kept me up-to-date with everything. had my car ready by the time that he said. Super excited whenever I saw my starter button replaced without even being asked. Took great care of me. Thank you again
Oscar is always so helpful, and polite, Thanks for the great service!
I want to personally thank Kevin for taking good care of me and my vehicle. He kept me informed during the whole process. The entire service department did an excellent job on my car. Thank you again.
BARBARA R
Thank you for your service
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