Tony and your service dept did a great job reprogramming the engine computer under the recall. We were the first time they had to do it and it took extra work, but they stuck with it until they got it completed. Good job!
Horrible customer service and sales rep.
We were able to drop off our vehicle to accommodate our needs, and the quality and service was done exceptionally! Thank you Carlos.
Took way too long for a simple oil change and tire rotation. 2.5 hours, when I had an 8am appointment, is not customer service. While Sean did apologize, this seems like mismanagement.
Sean went above and beyond expectations. He will also be helping me with some other issues in the near future.
Great service well appreciated thanks
Nice and smooth. Jared was great
I would like to speak to someone regarding the purchase of an extended warranty package
Sean was friendly, knowledgeable, and explained the issues that they found with my car to my satisfaction. He had patience and a great sense of humor. I will be back.
I was more than completely satisfied. I was ECSTATIC!! Great Customer Service Carlos is Fantastic. Thank you Dan I
Complementary wash would have been nice.
Good customer service, but it was a long wait!
Mr. Congdon presented himself as a true , seasoned professional. Bravo ????
Very good service, especially Carlos who checked our vehicle in.
He always kept me informed when the parte would arrive. And excellent customer service
My vehichle was at your location for 7 days. Tony failed to communicate with me & i had to reach out to him for updates. For example, Tony texted me on Tues morning that my car was going thru an exhaustive diadnostic (car alreadyhad been there since Sat 9/14) Tony didnt contact me the rest of that day. I texted & phoned him Wed 9/17 no response. Apparently he had day off. Thurs came 9/19 , no contact from Tony. I had to text him to find out diagnosis & costs. Vehicle fixed Fri 9/20 & picked up Sat 9/21. No apology from Tony, just smug demeanor. Prodessionalism & business ooerations protocol needs work
Excellent and professional service. Sean Heiden is very knowledgeable and very helpful every step of the way. Great job Sean!
Easy in and out, corky was very friendly and let me know approx timeline and steps of the process
Corky and Larry were very helpful.. No attitude.
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