Yes he was very helpful and nice he help me get a Lyft that can take me to my job and the job was done on time to
Had an appointment and waited 2 hours for them to cancel on me. Took time out of my work day
Good communication skills and friendly.
Service was great, they were the only GM dealer that were happy to help. Also, Sean was awesome.
Kevin always makes sure it is right and done in a reasonable time.
Oscar was wonderful. He took very good care of my car and he made sure all was good. He went over the report with me and insured me all was good. He showed he cared and likes his job. Today was the best service I have ever received in the many years coming. Oscar is a keeper, I hope I see him there for a long time.
Kathleen was very pleasant and easy to talk too.
Thank you
You have The best service manager around Kevin keppner. He is the reason why we come back to MKB.
Your service is excellent!!
Your employees are very well trained!
Thank you!!
B. ****
Yes, as always, and Kathleen is a "JEWEL".
Was shocked that it took 4 weeks to get the parts. I finally got my car back on Feb. 10. Kind of long time but I have been satisfied with your work.
Everybody was very nice to me and professional.
Chris was awesome! A very nice man, and the process of programming my new keys went by quickly. MKB continues to be a great place for customer service! Thank you!
Chris is so kind and helpful he addressed all the issues with my suv. Great job.
Still can’t get the oil right lol
Alicia was Great Not only was my oil changed and I was crunched for
Time but she also got 3 recalls completed so I wouldn’t have to return
She’s a Five Star!!
Done quickly and efficiently
Kathleen unfortunately walked into an issue that she had nothing to do with. However she stepped up and took control of the situation and showed nothing but pure professionalism. I’m very happy with Kathleen and will always want to use her knowledge and customer service in all my future dealings with Marvin K Brown.
Kathleen is the best. I switched dealerships to yours as when I knew she was moving over to you. She has a wonderful personality, is accommodating and very prompt in responding.
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