Best Service and care by Oscar ! I can’t say thank you enough!
Sean always goes above and beyond keeping me in the loop every second.
Kathleen worked diligently to facilitate and expedite the recall repair. Several other staff gave me conflicting information on what I could expect with leaving my car for the day to have the recall issue remedied. Carole
Sean is an amazing service representative. He is a great communicator and efficient. I am grateful for his assistance.
My best service is today. The last service ( oil change) last year was annoying because when I drove home the light engine was on and I have to go back to Marvin K Brown. According to the technician that the engine was tampered a little bit that’s why the engine light was on
Kathleen made sure my vehicle was taken care of and answered my questions.
Chris was an excellent service advisor. He provided excellent customer service and went above and beyond to help me with my Eckbond warranty submission to get my rims fixed. Thank you, Chris!
Yes, Kevin kept me abreast of what was going on with my car, how long it was gonna take, and the plan going forward with my car.
Thank you,
Oscar was very easy to work with- communicated what needed to be done and had my car ready on time.
Sean was very cordial and professional, I did notice on all previous services tire rotation was included using the same prepaid coupon but wasn’t this time
I really liked his customer service & overall loved my experience when purchasing our truck.
Sean kept me informed about the status of my car service. He was very courteous and made me feel like he cared about my concerns. MKB is very lucky to have him.
Luis Castelan, is a very professional and pleasant person. I am very happy with the quality of service he provides everytime I call him for service or questions regarding my car. Thank you again Luis.
Sean was very nice, great customer service kept me informed. Kudos to Sean please let him know. Exceptional service. Thanks Sean
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