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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4560 reviews 67%
4 star 1364 reviews 20%
3 star 186 reviews 3%
2 star 397 reviews 6%
1 star 314 reviews 5%
Review Us
Steven Z.
5 out of 5
4/17/2021
Wonderful service experience
Tom D.
5 out of 5
4/17/2021
I will definitely come to Marvin K Brown by my next truck Robert did a fine job as well as Diane thank you so much for a great service!!!
Rigoberto B.
5 out of 5
4/17/2021
Very understanding and helpful.
Holly K.
5 out of 5
4/16/2021
Sean was very helpful
Stanley M.
5 out of 5
4/16/2021
I felt comfortable and my needs were met.
WYNTRESS M.
5 out of 5
4/16/2021
I always like the service at MKB. They are nice. And professional.
Tiffani G.
4 out of 5
4/16/2021
Kevin was friendly, knowledgeable and communicated along the way as I waited for my car to be done.
George D.
2 out of 5
4/16/2021
Very little communication. My car was there for 2 weeks. Rarely answered my voice messages or texts. Brake parts very expensive. More than quoted. Very poor visit
Diana P.
5 out of 5
4/15/2021
Sean was absolutely great!
Ryan N.
5 out of 5
4/15/2021
Excellent customer service. Better than I’ve ever experienced...
John E.
5 out of 5
4/15/2021
Kevin has always been responsive and is a true professional.
David W.
5 out of 5
4/15/2021
Great experience. Jared did a get job.
WILLIAM P.
5 out of 5
4/14/2021
Very helpful and explained future service needs.
Mary L.
5 out of 5
4/14/2021
Sean was great and I felt totally in good hands. He provided excellent customer service and took excellent care of me and my car.
Dan B.
3 out of 5
4/14/2021
The rattle I complained about, which I know can be difficult to find, was completely fixed.
Laurel R.
5 out of 5
4/14/2021
Robert always goes above and beyond to help with my car. Laurel
Chris B.
5 out of 5
4/13/2021
Jared was excellent! He kept me in the loop and was very thorough. He has excellent customer service and was very helpful! Thank you Jared!
Ramiz N.
4 out of 5
4/13/2021
Couldn’t be happier from beginning to end. From my salesman (forgot his name) to Jared in service. Keep up the good work guys
Willie P.
3 out of 5
4/13/2021
I was in and out in about an hour. Was able to pay right at the Keoch.
Tristan P.
5 out of 5
4/13/2021
Luis did a fantastic job keeping us updated on the work, helping track down warranty info, and price matching the tires.

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