Service Center

Real Reviews From Verified Customers

Blanca R.
5 out of 5
6/17/2021
Excellent service
DIANE C.
2 out of 5
6/17/2021
Answering system program very difficult to navigate too much A.I. please rethink.
GARTH I.
5 out of 5
6/17/2021
Jared was thorough, friendly and efficient.
Edward M.
2 out of 5
6/17/2021
My truck was supposed to be washed and was not
HASTY Y.
5 out of 5
6/16/2021
Luis was very professional, courteous and well knowledge of his craft.
Esteban G.
5 out of 5
6/16/2021
Keep up the good work!!!
Greg W.
5 out of 5
6/16/2021
Jared is awesome. Takes care of the customer. Explains what’s coming. And is friendly and professional
Debra P.
4 out of 5
6/16/2021
Having Sean as my advisor is great. He actually spends the time to explain in detail what was wrong and what was fixed. Hopefully I won't have to return anytime soon thank you
J C.
4 out of 5
6/16/2021
Completely satisfied from the service man to the lady in the cashiers office.excellent representative of MKB
CLIFF D.
1 out of 5
6/15/2021
MKB wasted a lot of my time and money. After charging me thousands of dollars for repairs. my car was returned to me leaking fluid and not running
Amali R.
4 out of 5
6/15/2021
Sean Heinen is very professional he really take care of us from the start. he made sure we have a service to go home until the car is ready to pick up. I admire his professionalism.
Raul Or.
5 out of 5
6/15/2021
Luis es una persona muy atenta me gusta mucho como nos atiende
Peter H.
5 out of 5
6/15/2021
Rob was great as usual, thanks !
Chris S.
1 out of 5
6/14/2021
The tech left my oil plug off not even hand tight. So I caught it because I had a puddle of oil under my truck. I called Robert and told him I’m gonna make sure I can tighten it and check the oil level to see if Safe to drive. He said he would call me back in 10 mins. I checked the plug and it wasn’t even finger tight. I tightened it and checked level still over half way up stick. Waited 20 mins and Robert didn’t call back. I went to dealership. He brought it back and apologized. Explained. With Jake the frustration to get someone on the phone with an emergency like this. He was also apologetic. I haven’t been able to talk to Greg as I work during the week and no manager is avail on Saturday.
Aaron R.
5 out of 5
6/13/2021
Luis displayed excellence in all ways. Thank you.
Robert T.
5 out of 5
6/13/2021
Outstanding service for my Cadillac. Luis Castelar is outstanding.
CANDACE R.
5 out of 5
6/12/2021
Job well done, he kept me informed and update with everything on my car before proceeding.
Otto N.
4 out of 5
6/12/2021
I’ll be back. Thanks
Ronald L.
5 out of 5
6/12/2021
Kevin Knepper is always courteous and helpful!
JERRY T.
5 out of 5
6/12/2021
Thanks for a job well done. Sean did a great job keeping us informed.

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