Erick was outstanding representative and. Helped me ensure my vehicle was taken care of. Always appreciative
Hector Q
Luis Castelan was exceptional in all areas involved with the servicing of my Buick thank you Luis
Always a pleasant experience
such a relief to find a good dealership
My service tech, Oscar Monroy was professional and courteous. Always up front and puts the customer needs first.
Kevins the best...goes to bat for customer, explains all, plus the options...keeps MKB in high reguard. He deserves a paid vaction for two to Hawaii.
Very professional. He makes you want to keep him as a service representative and continue to utilize his service. He's the best!!!
Sean was excellent. It was my first visit to your dealership and he made me feel completely welcome and answered all of my questions and kept me fully advised on the progress of my maintenance visit.
Robert provided excellent and efficient service. Thanks
Oscar was untruthful with me. I got to m l k at 9:30 checked in and he told me that it wouldn't be until 2 or so before they could get to diagnosed my car to see what the problem was. I was there until 3:30 and when I asked Oscar he told me that it was going to take between three and four days to just diagnose my car. Spent the whole day there waiting for nothing. Got my car and left and I will never be back
Highly high crazy price for only diagnoses for one single item??!!!atleast let us have those fees toward repairing then we could’ve had a better service experience with CADILLAC marvin K.brown
Great to see Oscar Monroy, makes my visit very comfortable and know the service will always be the best.
I always appreciate Robert’s prompt assistance with me!!
Thanks ????????
Laurel
Luis is an excellent service advisor!! Very pleased with his quality of care, attention to details, and amazing service.
With an appointment to change oil was over 2 hours, that’s unacceptable
Service on my H-2 always turns out great when handled by Kevin! He's so thorough & conscientious! --Paul Scripps
Very informative, willing to accommodate on a last minute issue my truck had after the appointment was made. Customer service was very good.
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