Marvin K. Brown Auto Repair Service Center

Always love the service.

Oscar was the best. Very personable and knowledgeable. Great customer service.

Service was great. Only criticism is wait time and pricing

Got and out very simply and professionally. My first service experience on this vehicle went extremely well.

Christopher was great

I eventually was satisfied after the problem was fixed after the same mechanical failure the next day. Sean was great throughout though. Very attentive and professional. Always kept me informed. I appreciate his diligence.

Service advisor Oscar, was borderline unprofessional at any given moment during the transaction.

Keep up the good work!!!

Corrected all issues

Thank you so much for expediting the repair of my vehicle. I’ve been coming to Marvin K Brown for a few years now & you guys are the best. I have never had a bad experience and things are always handled in a professional manner and ahead of schedule. Keep up the fantastic work!

Good communication skills and the customer service is on fired every where you go the place looks like a mall everywhere you go questions got answered keep going a good job.

Good communication on all aspects of my visit.

Marvin Brown GM dealer we’re most accommodating to service my new GMC Sierra Denali pickup. In particular Sean Heinen the service specialist quickly got my vehicle repaired and back on the road. Being from out of town, I was thoroughly satisfied and thankful I found this dealer and service center with efficient workmanship. ????????????

Always pleasant.

Kevin has given exceptional customer service, in fact he went above and beyond Giving me information on how I could save 15 percent on my bill. Thanks to the mechanic as well for fixing our vehicle as well! It runs great!!

Kevin like always was courteous and professional . He explained the procedures and findings

When I came to pick my car up Luis and I went to the front of my car to pop the hood and there was a huge booger on top of my hood! Luis confirmed that was a booger! I’m pissed!!! I’ve been coming there Exclusively since I bought my car there in 2007 and I have always treated everyone with respect and I’m so friendly to every single person. I have never complained when I totally could’ve many times but I’m not that person. I have never questioned a repair or what it cost for the repair (besides freakin out for a little) I’ve been feeling for awhile now like I’m not getting the service that Cadillac should be known for and I’ve been really feeling I should take my business elsewhere and after receiving my car yesterday with a big booger from you guys I think it’s obvious you don’t want my business. But myself being a Cadillac man I know something for sure… my next Cadillac will not be coming from your place!!!

Oscar did any amazing job with my in take process. He kept me informed ever step of the way. His customer service skills were above and beyond. Services were fast even with the big task required to get my car in tip top shape. I appreciate him breaking down the information about the diagnosis as well as what was needed. I will definitely make this my first stop for my car before anywhere.

Completely satisfied with the service and with jared jonsson thanks

Erick was very patient listening to my frustration with this vehicle. He seem to have good knowledge of the problem I was experiencing with the transmission. Good job Erick! Drove home without the shuttering noise, time will tell