Service Center

Real Reviews From Verified Customers

Lynn V.
5 out of 5
10/7/2021
Always amazing service from Jared
Paul S.
4 out of 5
10/7/2021
1st Class everything! Business card with personal cell#, coffee & WiFi, new surprise-Chris got me Lift ride home in THREE min!!! Chris got me another Lift ride back to MKB in FOUR min!!!! Chris is worlds Best Class Expediter! Oh, my car looks & drives like new! Thanks!!!!!!!!!!
Elaine M.
5 out of 5
10/7/2021
Professional - courteous- considerate service- happy customer!
TOM F.
5 out of 5
10/7/2021
Kevin was awesome! We were from out of town and he made everything easy!
Steven C.
5 out of 5
10/7/2021
Sean was an excellent service advisor. Went above and beyond for me, good communication. A pleasure getting my car serviced.
George W.
5 out of 5
10/7/2021
Jared Jonson provide triple A customer service. He’s a “Cadillac” man.
Derek W.
4 out of 5
10/6/2021
Jared is such a stellar employee, he provided excellent, concise and diligent service. I will go to that dealership for all service just because he does a great
Karla E.
5 out of 5
10/6/2021
No encontraron la falla en mi transmisión pero sí en la batería, la suspensión que por recomendación de su mecanico se rewuirio para arreglarla, resultó que siempre no, que está todo bien. Excelente servicio y atención por parte de Luis, gracias.
Theresa S.
5 out of 5
10/6/2021
Love working with Jared, very professional and knowledgeable!
Becky R.
4 out of 5
10/6/2021
I went elsewhere last service on my vehicle but MKB has greatly improved its service department so I will be returning.
Christine A.
5 out of 5
10/6/2021
Jared was very courteous and attentive, explained service thoroughly and kept me informed of progress.
Barbara M.
5 out of 5
10/6/2021
Sean is absolutely the best!' Always returns my calls quickly and responds to my emails Very efficient and great customer service
Denise R.
5 out of 5
10/6/2021
Very satisfied with Christopher Elliot and the Service Department staff.
Richard O.
4 out of 5
10/6/2021
Positively the best service advisor I've ever dealt with in my 50 years of automotive work...good for you Marvin k for employing such a fine young man
Erin A.
5 out of 5
10/6/2021
Service was excellent from Chris and Larry.
Vance M.
5 out of 5
10/6/2021
I have confidence in your staff. Thank you Vance
JOANNE S.
4 out of 5
10/3/2021
Sean took special care of my concerns about my car & completed all items on my scheduled maintenance. While keeping me informed. Great Service Representative, Thanks Sean
chad c.
1 out of 5
10/3/2021
I was told I would have to leave my vehicle for over a week in order to get a transmission issue looked at. I asked if I could just bring the vehicle back and was told it would have to remain at the dealership in line to receive service. This policy is not customer friendly. I received an oil change and paid online and when I arrived at the dealership it seemed as if no one knew where my keys were and it was frustrating.
DARLENE B.
5 out of 5
10/2/2021
He was very helpful, knowledgeable and offered solutions. He cared.
Daniel S.
5 out of 5
10/2/2021
Excellent service, service advisor was knowledgeable professional.

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