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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4560 reviews 67%
4 star 1364 reviews 20%
3 star 186 reviews 3%
2 star 397 reviews 6%
1 star 314 reviews 5%
Review Us
Lawrence R.
5 out of 5
2/3/2022
Jason is very professional and has great customer service skills
Antonio T.
4 out of 5
2/3/2022
Thanks Jason????????
Kiagu K.
5 out of 5
2/3/2022
Chris was very thorough in explaining the diagnostic process, and providing updates on the vehicle. Chris's customer service was Outstanding!!
JOSEPH C.
4 out of 5
2/3/2022
Oscar is a great communicator.
Lena T.
5 out of 5
2/2/2022
Jason is my new Service Advisor, after the retirement of Corky. I appreciated the personal attention provided by Jason. This appears to be an consistent of the MKB personnel, which they perform wonderfully. Thank You to Jason for excellent service, I look forward to working together in the future.
Barbara B.
5 out of 5
2/2/2022
Okay, The service was awesome.
Vernard L.
4 out of 5
2/2/2022
Extremely helpful answered all of my questions inform me about my policy because I had questions and I am quite satisfied with his work and the work of the rest of the staff that took care of my car thank you so much I appreciate Oscar and all he does every time I come there and the rest of the maintenance staff that take care of the automobile as well
Jorge R.
5 out of 5
2/1/2022
Estoy muy satisfecho muy profesional y atención extraordinaria
Pablo N.
5 out of 5
2/1/2022
Oscar was very professional and explained things in a way that was very simple to understand.
James B.
5 out of 5
2/1/2022
Chris was very helpful and pleasant
WENDY S.
4 out of 5
2/1/2022
Eric my service advisor is amazing this is my 2nd review i have done for him .your company lucky to have someone who pay attention to detail.
Sandra W.
5 out of 5
2/1/2022
Excellent service! Best service advisor in the universe ????
Richard W.
5 out of 5
2/1/2022
Kevin is professional and kept me updated on the status of the vehicle including recommendations
Mark P.
5 out of 5
2/1/2022
Thank you, Erick for being promt on your response and keeping me updated with my vehicle.
Stephanie B.
4 out of 5
1/31/2022
I Answered “yes” to the question you asked me. Do not send a survey, as I’ve already responded to your request! Thank you!
Smith Electrical.
5 out of 5
1/30/2022
Sean provided great customer service.
Brian B.
5 out of 5
1/29/2022
Seamless
Raul H.
5 out of 5
1/29/2022
Good service and friendly staff
Marci M.
5 out of 5
1/29/2022
Everything was done in a timely and efficient manner. My rep was very informative and I didn’t feel rushed or like just another ticket at the service counter.
Claire D.
4 out of 5
1/29/2022
Sean was very helpful & polite. He said the car would be completeld In 2 hours & he was right on.

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