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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3411 reviews 68%
4 star 1000 reviews 20%
3 star 130 reviews 3%
2 star 221 reviews 4%
1 star 230 reviews 5%
Review Us
Ryan/Tatum S.
4 out of 5
5/2/2025
Michael was excellence.
Ronald K.
5 out of 5
5/2/2025
Service was outstanding and Michael did a fantastic job and made sure I was 100% satisfied and I couldn't have been happier!
Joseph R.
5 out of 5
5/2/2025
Thank you for a job well done.
Diane H.
4 out of 5
5/2/2025
I have no complaints with Micheal rather the computer program/system. It would be nice if the paperwork was accurate in reference to the fuel amount and the initial price for service. My visit was for a complimentary oil change and the initial paperwork provided online showed a charge which I returned to the service area to question it and it received an acceptable answer. When I received notice of completed service the charge was adjusted to only shop supplies. Finalized paperwork was accurate and indicated no charge which I was happy to see. It was a minimal inconvenience for me to have to return to the service advisor to address it.
Nancy N.
2 out of 5
5/2/2025
Communication. After 2 hours I shouldn't have to go locking for the service agent to find out what is happening with my vehicle. The service agent was pleasant.
David S.
5 out of 5
5/2/2025
Shawn is the primary reason I use Rapids Honda service. He is professional and friendly.
Phounsavanh C.
4 out of 5
5/1/2025
Great service. Results in the right issues. I shoot the rapid honda.
Robert M.
5 out of 5
5/1/2025
The staff was helpful, and the service was quick. The car was cleaned up nicely as well. All in all a pleasant, and convenient service appointment.
Ann E.
5 out of 5
5/1/2025
I am. Ery happy with my visit and the service of all.
Rita K.
5 out of 5
4/30/2025
The service at Rapids Honda is every bit as good as the HR-V itself!
Patrick B.
5 out of 5
4/30/2025
Always a pleasure doing my services at a place I truly trust.
Jacob S.
5 out of 5
4/30/2025
Very professional. Good service.
Lance N.
4 out of 5
4/30/2025
He was very good at explaining about what they were going to do about checking out the different things on the car for wear and tear and changing the oil! He was a real professional
Cary M.
5 out of 5
4/30/2025
Thanks again!
Kathleen S.
5 out of 5
4/30/2025
Great service. Thanks.
Lan L.
5 out of 5
4/30/2025
Thanks for all your hard work! Greatly appreciated.
Christian G.
5 out of 5
4/30/2025
Great guy!
Kristin S.
4 out of 5
4/30/2025
It was a rocky start. No one and I left messages for multiple people would return phone calls. But once we worked through that you did everything you could to take care of me.
Linda H.
5 out of 5
4/30/2025
None
Lauri P.
5 out of 5
4/29/2025
Excellent service

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