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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3411 reviews 68%
4 star 1000 reviews 20%
3 star 130 reviews 3%
2 star 221 reviews 4%
1 star 230 reviews 5%
Review Us
Tatyana Y.
5 out of 5
5/21/2025
I like my Coon Rapids Honda team!!!
Rose E.
5 out of 5
5/21/2025
Thank you ????
Emma W.
5 out of 5
5/21/2025
the service was great
Robin W.
5 out of 5
5/21/2025
Great service. Love that there is a shuttle service.
Lori S.
5 out of 5
5/20/2025
Great service great people Mikey displays this very well we are service spoiled
Ana S.
1 out of 5
5/20/2025
The "maintenance light" on my dashboard is still there.
Jill R.
1 out of 5
5/20/2025
We specifically asked you to check the alrernator and that didn’t happen. Not happy.
Sonya H.
5 out of 5
5/19/2025
Matthew went above and beyond in the communication department, keeping me updated on the progress of my vehicle!
Marlys K.
1 out of 5
5/18/2025
We are beyond disappointed. After we left we found evidence the oil wasn’t even changed!!!! I said to Matt on the way out, “do I need to check the dipstick and he laughed and said no. IT WAS NOT CHANGED!!! How do we even know the tires were rotated… Also the Auto Butler was not applied, the car surface was dull when we got there, they had to run it through at the last minute to get a smooth finish on it! We live 2 hours away and work, it is very hard for us to coordinate this service, you charge us and this is what we get! And there is more, after we left the cruise control doesn’t activate. We are so angry!!!!!!!
Deay S.
5 out of 5
5/18/2025
Matthew did an exceptional job on all aspects of our appointment!
Mahir M.
5 out of 5
5/18/2025
It was great and service well done. Thanks
Brian D.
1 out of 5
5/18/2025
When I picked up my vehicle for an external detail, it was covered in waterspots, and one of the power fold mirrors no longer works
Steve R.
5 out of 5
5/18/2025
As always the service was great, from checking in the car to checking it out. Thank you!
Betty D.
4 out of 5
5/18/2025
Customer service was excellent. And I can’t wait to visit you again. Thank you
Cathleen T.
5 out of 5
5/18/2025
Curiosity, kind, and knowledgeable.
Gregory W.
5 out of 5
5/17/2025
As always your staff was polite and the service work was done efficiently.
Jean J.
5 out of 5
5/17/2025
He was a great listener and happily answered my questions.
Kathy P.
5 out of 5
5/17/2025
DREW WAS EXTREMELY HELPFUL. HE EXPLAINED THE RECOMMENDED SERVICE ITEMS WELL. VERY PERSONABLE, KNOWLEDGEABLE AND NICE. HE ANSWERED MY QUESTIONS VERY WELL. I’LL BE HAPPY TO COMPLETE ANY OTHER SURVEYS I RECEIVE.
Sheena O.
1 out of 5
5/17/2025
Very expensive to simply clear codes. Was unable to provide a reason for what could have caused the issue.
Michelle R.
5 out of 5
5/17/2025
Very nice people working there and explained everything to me that was done to my car and work that needed to be done.

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