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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3410 reviews 68%
4 star 999 reviews 20%
3 star 130 reviews 3%
2 star 221 reviews 4%
1 star 230 reviews 5%
Review Us
David B.
5 out of 5
6/12/2025
Very good!
Debbie O.
5 out of 5
6/12/2025
100% satisfied with the Services received. Our family has been a customer for years.
Clark J.
5 out of 5
6/12/2025
Prompt courteous service
Eve K.
5 out of 5
6/12/2025
Matthew is always the best! He has helped me every time at Honda and I cannot recommend him enough!! He listens to all your needs and gives you all the options. He makes sure your car is done in an efficient and timely manner. He keeps you up to date as to what is going on with your vehicle. Thank you again!!!!
Mang Lee.
5 out of 5
6/12/2025
Service very good
Joe P.
3 out of 5
6/12/2025
Fan motor made some clunking noise when I left the dealership. I pulled over and turned it on and off and it stopped. The fan pushes air with greater force with mouse nest removal. I drove 30 miles without more noise. I am satisfied.
Lori F.
5 out of 5
6/11/2025
Thanks for taking care of our vehicle and allowing us to appreciate Honda the company!
Cindy R.
5 out of 5
6/11/2025
Matthew is friendly, professional and made sure I had no questions, etc. Very good employee
Munawar U.
5 out of 5
6/11/2025
Chad was incredibly helpful—even without an appointment, he accommodated my car for a service and oil change. I’m very grateful to him and Rapid Honda for their excellent service.
Mary Y.
5 out of 5
6/11/2025
Great service, knowledgeable and trustworthy
William L.
5 out of 5
6/10/2025
Excellent work done ahead of schedule.
Rebecca J.
5 out of 5
6/10/2025
All done well in a timely manner!
Amanda M.
5 out of 5
6/10/2025
Mikey is amazing! Compassionate, educational, and professional. He is one of the main reasons why we return to Coon Rapids Honda for services.
Hamid A.
5 out of 5
6/10/2025
None.
Peter/Fawn L.
1 out of 5
6/10/2025
It’s still sitting in your garage. Last Friday it was there from 10am- 5pm It was diagnosed earlier in the day but I got no call. Only after 1 called 2 times to Matt and 1 time to the supervisor. Left messages with both. I continued to call and finally told they had to order part. I brought back my vehicle today at 2pm and told it would be 2.5-3 hours. 15 min later I was called and told only had 1 technician on so it will be ready tomorrow afternoon. This has been a very frustrating experience.
Benjamin T.
5 out of 5
6/10/2025
He was very helpful
Nancy F.
5 out of 5
6/10/2025
Very timely!
Patrica B.
5 out of 5
6/10/2025
Michael was awesome. He went above and beyond! Great gentleman.
Yusuf Y.
5 out of 5
6/10/2025
Michael did a great job! He was patient, explained things clearly, and made me feel confident about the service. It’s rare to come across someone that genuinely cares like he does
Lizzie P.
5 out of 5
6/9/2025
Very helpful! Great experience with Michael.

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