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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3408 reviews 68%
4 star 999 reviews 20%
3 star 130 reviews 3%
2 star 220 reviews 4%
1 star 230 reviews 5%
Review Us
Fatme H.
2 out of 5
9/10/2025
There was no car for rent during the long process.
Tracy B.
4 out of 5
9/10/2025
He was awesome and worked something out with me to get my last oil change on my plan approved, even if I was expired by a few days. I didn’t mention it, but I’ve been going through some financial hardships having to take time off of work to be with my mom who is dying of cancer, so I was way overdue for an oil change, but felt safe enough to take the time to get it done, but I was late. His ability to get it approved meant everything. Thank you. It’s small acts of kindness like that, will keep me coming back.
Delfin R.
5 out of 5
9/10/2025
Great service!
Jeanne T.
5 out of 5
9/10/2025
Love how Matthew's dedication to customer care is as important to him as vehicle needs and care! He's a good one take it from a retired fleet manager!
Jennell P.
5 out of 5
9/10/2025
Michael made every thing easy we’re good for another six months
Teng L.
5 out of 5
9/10/2025
Service advisor Blong was great went above and beyond to make the experience smooth and very transparent always kept me in the loop.. couldn't ask for a better service advisor
Peggy S.
5 out of 5
9/10/2025
I appreciate the welcoming environment from when I dropped off my car to pick up. The best service department! Thank you.
Brianna L.
5 out of 5
9/10/2025
None
Lester E.
5 out of 5
9/10/2025
Finished much quicker than they estimated. Very polite.
Laura R.
2 out of 5
9/9/2025
I had my car in for an oil change and an Auto Butler reapplication and also added on a few services that were recommended. I was satisfied with my experience at the time but a few things came up afterwards that were less than satisfactory. I first noticed a few parts (bolts) near the hood of my car. Mikey was able to help confirm they were just spares after I talked with him and sent him a picture. After that, I had my tire pressure sensor in my car come on. This was concerning as I believe I paid for a tire rotation/check. I think it was as simple as resetting it but I would have thought this is something the dealership would have done. Later, my oil life alert came on saying maintenance is due. Again, I hope this is just a matter of the meter not being reset, but I would expect the dealership to do that as I paid for the service.
Bai L.
4 out of 5
9/9/2025
It is a pleasure to work with Chad.
Gary L.
4 out of 5
9/9/2025
The service advisor did an amazing job for me today. I'm very happy for his extra efforts keeping me informed about the auto repair. You're lucky to have him on your service staff.
Weili C.
5 out of 5
9/9/2025
Thanks for the professional service.
Aaron A.
5 out of 5
9/9/2025
Matt is the best!
Dan K.
5 out of 5
9/9/2025
Very helpful and timely, Thank you!
Marsha/Dan Z.
5 out of 5
9/9/2025
Thanks so much for getting everything done today.
Brooke L.
5 out of 5
9/7/2025
Everything went smoothly. Friendly worker and it was efficient timing. Thanks
Cindy G.
4 out of 5
9/7/2025
It was very satisfied with the quality of the work done on our vehicle. The only issue I have is that the price seems a little bit steep but then in today’s world the price is a little steep. I’m just about everything. Michael Estrada did fine job helping me.
Saklain K.
5 out of 5
9/7/2025
Michael was excellent! He is extremely helpful and made sure that he can answer all of my questions! Thanks Michael for your help!
Robin G.
5 out of 5
9/7/2025
Very pleasant to work with ????

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