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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3408 reviews 68%
4 star 999 reviews 20%
3 star 130 reviews 3%
2 star 220 reviews 4%
1 star 230 reviews 5%
Review Us
Stephen P.
2 out of 5
10/16/2025
Matthew Wirig did a great job and I was completely satisfied with his performance. However, I think that you can do a much better job of scheduling- especially when the job is as well defined as the Auto Butler service. With an appointment time scheduled the customer shouldn’t have to wait 5 hours to complete the job. It seems like you just fit this job in when you can in between other jobs. When there is a scheduled appointment the customer should be able to expect the work to commence soon after the appointed time.
Amber F.
5 out of 5
10/16/2025
Blong was excellent to work with.
Bridget M.
5 out of 5
10/16/2025
Easy to work with. Chad was great!
Lloyd K.
5 out of 5
10/16/2025
The service went quickly, the waiting area was clean and comfortable, and the coffee was good.
Jean/Jim L.
5 out of 5
10/16/2025
Blong xiong is an excellent example of focused customer service at your dealership.
Lorelei D.
4 out of 5
10/16/2025
Friendly, efficient staff and comfortable waiting area
Nancy E.
5 out of 5
10/16/2025
Drew kept me informed through the whole process. He was pleasant and helpful. I appreciated that
Patrick P.
5 out of 5
10/16/2025
Great job by Chad I left a review already. I purchased my Pilot there too. All around great company. Chad is a good representative of it
James K.
5 out of 5
10/15/2025
Good job Drew!
Madison B.
4 out of 5
10/14/2025
Great communication and service. I like that he was clear up front about costs.
Dale B.
3 out of 5
10/14/2025
Nice that you got me in on short notice.
Aries R.
5 out of 5
10/14/2025
It was good service!
Jampal D.
5 out of 5
10/13/2025
Great job
Steven B.
5 out of 5
10/12/2025
Very courteous, respectful, and professional
Robyn S.
5 out of 5
10/12/2025
Thank for some of the best service michael!
Dinesh N.
5 out of 5
10/11/2025
Matt did a great job. He was polite in addressing my questions and also suggested me to do the oil changes after checking the miles count which saved me another seaparate service visit. Matt did a great job. He was polite in addressing my questions and also suggested me to do the oil changes after checking the miles count which saved me another seaparate service visit.
Dave W.
5 out of 5
10/11/2025
Job well done !
Rachel B.
5 out of 5
10/11/2025
Matt was very kind and extremely helpful
Robyn S.
4 out of 5
10/11/2025
Drew was exceptional! I wasn’t happy because I had been standing and waiting for someone to help me. No one else acknowledged my presence, let alone greet me. When he walked up to the desk area I pounced on him, stating that I typically don’t return to an establishment where the staff try harder to ignore incoming customers rather then greet them and let them know they will get to them as soon as they can. Drew handled my complaints with grace and instilled confidence in me which will bring me back when I need service. He has outstanding customer service skills.
Darcey D.
4 out of 5
10/11/2025
Dude was quick and efficient. Made one call to find the tires I wanted and had them on my car in a good turn around time. Had the recall items fixed on my car so I only had to drop my car off once .Pretty funny guy as well. Good attitude.

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