About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 3441 reviews 68%
4 star 1010 reviews 20%
3 star 131 reviews 3%
2 star 222 reviews 4%
1 star 234 reviews 5%
Review Us
Jennifer S.
5 out of 5
12/19/2023
Always a pleasure coming to Coon Rapids Honda! Great people, great servive
Duaine W.
5 out of 5
12/19/2023
I was treated very kindly. They answered all my questions. I will be back in 6 months.
Tsering D.
5 out of 5
12/19/2023
Very good customer service.
Yvonne L.
4 out of 5
12/19/2023
To put it simply, my experience with Rapids Honda Service Department has always been excellent, as it was today with Drew. As busy as he was, he was cordial, checked me in immediately, and my car was ready to roll on less than an hour. Kudos to Drew and the mechanics!
Jacob R.
5 out of 5
12/19/2023
Excellent!
Porter E.
4 out of 5
12/18/2023
Blong is the best person I’ve EVER worked with when it has come to my car. He was so incredibly helpful and amazing at communication. It was my first time going to Rapids Honda for my car and because of him I won’t go anywhere else.
Patricia N.
5 out of 5
12/17/2023
Chad was great!
Aleda P.
1 out of 5
12/17/2023
I had to leave my vehicle there through the weekend because they offer no shuttle or drop off. I had to drop off on my lunch break and couldn't make it back and there was nothing offered so I could pick up my car today. Really frustrating and inconvenient. Also an hour wait for an appointment made weeks ago seems excessive.
Molly S.
4 out of 5
12/17/2023
Levi and Drew were great to work with!!! They should get a pay raise! So kind. Levi is so eager to help! My first oil change on my new car and I will be a customer for life!
Michelle B.
5 out of 5
12/16/2023
Drew was great!!
Susan V.
4 out of 5
12/16/2023
Customer service was great! My tire was fixed quickly.
Mark H.
5 out of 5
12/15/2023
Good service as expected.
Louis S.
5 out of 5
12/15/2023
Everything went well
Jeremy B.
5 out of 5
12/15/2023
Always a good experience and great service at Rapids Honda.
Cornelius B.
5 out of 5
12/14/2023
Lucas was very professional, courteous and knowledgeable. A-1 experience.
Monroe R.
5 out of 5
12/14/2023
Thank you for all your hard work.
Bruce R.
3 out of 5
12/14/2023
Griendly, knowledgeable, and has a sense of urgency.
Jeff F.
5 out of 5
12/14/2023
Lucas is always very professional with me in my dealings with the service department. I feel I get great service at a reasonable price.
Debra Jo.
5 out of 5
12/13/2023
Tech Levi forgot to provide a complimentary car wash. otherwise, service was A1
Kari Y.
4 out of 5
12/13/2023
My issues - I didn't get a car wash after my car was done. I would have expected that after the maintenance it would automatically be washed . I'm stunned that it wasn't. My number rating is too late to change. Instead 10, it would have dropped to 5, if not lower. Lack of detail is not ok. Your cars are expensive, l would've expected better service. When my lease is up, I will turn it in and take my business elsewhere .I’ll tell anyone I know to not go to yours. This isn’t just about a car wash and any routine maintenance, it’s about overall poor customer service. I left a message Shawn this morning , but he hasn’t called me back. Not a shock for me.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.