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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3440 reviews 68%
4 star 1008 reviews 20%
3 star 131 reviews 3%
2 star 222 reviews 4%
1 star 234 reviews 5%
Review Us
Susan R.
4 out of 5
2/16/2024
He came to me when I stepped out of my car and asked how he could help…I told him about the low tire pressure symbol on my dashboard and we found a tire that seemed very low. He took action, with my permission, and took the car to service to see what could be the problem…he suggested some sort of leak. I waited in the lounge and after a while I got up to find him and ask what was wrong…they found a nail in the tire, patched it, and I was on my way! Rapids Honda has caring people working for the company.??
David J.
5 out of 5
2/16/2024
Good communication
Julie L.
5 out of 5
2/16/2024
Michael was an exceptional employee, communicative, knowledgeable and a real asset to Rapids Honda!
Caroline M.
2 out of 5
2/15/2024
Don’t contact me. In the future, I would appreciate if you would check me in promptly and finish the work at the time promised.
Timothy D.
5 out of 5
2/14/2024
Thanks for your quality workmanship
Phong L.
5 out of 5
2/14/2024
Great job!
Ricky H.
5 out of 5
2/14/2024
Great service!
Bobbie E.
5 out of 5
2/14/2024
I always have a positive experience when working with Shawn
Daryl S.
4 out of 5
2/14/2024
Marlon did a great job of explaining what the recall was for and it was done in the time estimate that he gave me while I waited in the awesome waiting area.
Peggy C.
5 out of 5
2/14/2024
Drew was very kind. He was patient with my questions and made everything clear to me.
Eugene R.
5 out of 5
2/13/2024
None
Mike H.
4 out of 5
2/13/2024
Lucas makes sure that my cars maintenance program is all up to date and he answered all my questions I had
Joshua R.
4 out of 5
2/13/2024
Thanks for the hard and quick work to get my car serviced completed. It was important to me for the service to be quick in order to pick up my kids in time and the team was able to do so with time to spare
Jason A.
5 out of 5
2/13/2024
Great job Drew!
Bee M.
5 out of 5
2/13/2024
Repair was completed timely and as expected.
Bandith P.
5 out of 5
2/11/2024
Very fast and great sero
Chad L.
4 out of 5
2/10/2024
Drew did great as he always does. Start by stopping these surveys. I do not like to provide feedback this way. In the future, have the GM walk out and ask me please. That would be a better way to engage your customers in my opinion. I believe you could better find out if someone gives a good or bad review based on the day they are having or due to the actual service. Sometimes the easiest way to do things turns out not to be the best! I do hope you have a great day.
Peter R.
5 out of 5
2/10/2024
Great service, thank you.
Kathy T.
1 out of 5
2/10/2024
I wasn’t notified when my car was ready. The automated notification came the following day, after I had already picked my car up. The system is faulty and an actual person could do a better job.
Tonia D.
5 out of 5
2/10/2024
As always, thank you for your outstanding service!

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