Service Center

Real Reviews From Verified Customers

David L.
5 out of 5
3/8/2024
I’m in a wheelchair and Drew anticipated every need I usually have to ask for. He was very patient, well informed and helpful. I spent 25 years in the car business, owned 5 restaurants, and had over 800 employees in my 76 years and I would steal him from you in a minute. His customer service skills are excellent.
Kyle F.
1 out of 5
3/7/2024
Our backup camera was working when the car came in but is no longer working. The work done was on the sliding doors and the wiring for the back up camera runs through the headliner so I don’t understand how it would be affected. I would love someone to reach out via email.
Patrick B.
5 out of 5
3/7/2024
Thank you for doing a great service. I really appreciate the hard work & how easy you made things for me.
Frank B.
5 out of 5
3/6/2024
Very polite and knowable
Brenda N.
5 out of 5
3/6/2024
Mikey was very good about keeping me informed on my vehicle work. He made it very easy to get my rental available to me.
Kelly T.
5 out of 5
3/6/2024
Efficient, personable, great service. All questions answered kindly
Susan T.
5 out of 5
3/6/2024
Customer service was great.
Krzysztof B.
5 out of 5
3/6/2024
He was super nice, helpful and provided quick service.
Gary L.
4 out of 5
3/6/2024
Always completely satisfied with Drew
Tammy L.
2 out of 5
3/6/2024
Michael was very nice and worked us right in. We thought the problem with the upgrade your software was fixed yesterday, but we had 2 more updates today and the message said you enable upgrades was disabled. First thing we were told it was enabled and second thing is why 2 more upgrades today?? This makes us 66 plus year olds uncomfortable with our vehicle and questioning if we made a good decision. Please help us be more comfortable. This doesn’t.
Katelyn M.
2 out of 5
3/6/2024
I’m so dissatisfied that I’m no longer servicing my vehicle at Rapids Honda. Thank you for your time. Best Kate
Saron R.
2 out of 5
3/5/2024
Lied
Janet L.
5 out of 5
3/5/2024
Very satisfied with quick complete service.
Thomas B.
5 out of 5
3/5/2024
Very friendly service employees!
David C.
5 out of 5
3/5/2024
Good customer service
Chad M.
1 out of 5
3/3/2024
Broken wheel stud during tire rotation, tires we at 24 psi after appointment, was never called back on headlight assembly parts, so I will find somewhere else to service my vehicle
Anthony/Krista R.
5 out of 5
3/3/2024
Always friendly and helpful at Rapid! Thank you
Melinda M.
5 out of 5
3/2/2024
Thank you, for everything! Always satisfied!
Yawo A.
5 out of 5
3/2/2024
No comment
Michele A.
4 out of 5
3/2/2024
Marlin provided excellent customer service - making my day with a flat tire a quick and stress-free one! Thanks!

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