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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3434 reviews 68%
4 star 1007 reviews 20%
3 star 130 reviews 3%
2 star 222 reviews 4%
1 star 234 reviews 5%
Review Us
Mike D.
5 out of 5
5/16/2024
Appreciate the work Quick and efficient
Michelle S.
5 out of 5
5/15/2024
I love Hondas & love your service. Thank you!
Rebecca R.
5 out of 5
5/15/2024
Good experience car looked great
Marsha D.
5 out of 5
5/15/2024
Chad was very pleasant and professional. He kept me informed of the status of the work being done. Good guy!!
Osman H.
5 out of 5
5/15/2024
Matthew was very nice and helpful I really appreciate the service I have received Thank you
Kristen R.
5 out of 5
5/15/2024
Excellent service in a timely manner -- friendly associates to work with
Karen C.
5 out of 5
5/15/2024
Good service and prompt!
Douglas C.
5 out of 5
5/14/2024
Michael was A joy to work with. And he knew his job. From 1 to 10 he gets a 10.
Diane T.
4 out of 5
5/14/2024
Matthew has excellent customer service skills. I have been going to several Toyota and Honda dealerships over the last 30 years, and I have to say he is one of the best! I may not be able to fill out the survey as I’ve had issues getting into the survey in the past. I did want to pass on how much I appreciated the service I received today. Matthew went out of his way to do whatever he could to make my day at your dealership a good one!
Karen R.
5 out of 5
5/14/2024
Shawn gave very good service
Rebecca C.
1 out of 5
5/14/2024
Tires need to be replaced when I’ve literally only had the car for 3 months. Certified used. Was told by my sales rep that “there would be a sale before I need new tires.” Had my baby with me, so couldn’t be bothered to communicate my annoyance with this…. But this is ridiculous.
Mary B.
4 out of 5
5/14/2024
I was satisfied with the service. I just don't understand why it takes 3 hours even when the appointment was made 4 months ago.
Rachel M.
5 out of 5
5/14/2024
Very friendly, attentive and knew their jobs well.
Katherine M.
5 out of 5
5/13/2024
Very thorough and friendly
Susan B.
2 out of 5
5/13/2024
For the most part I was very satisfied with the service on KY vehicle. The only thing was when I was first checking in I mentioned I wanted to get the Honda windshield wipers and that wasn't done. It doesn't appear I was charged for it, It was forgotten to be added to the service order. All else was good including the service advisor was great.
Xee V.
4 out of 5
5/12/2024
Michael Estrada was probably the best customer service given we’ve received so far since my car has been serviced there. AMAZING!
Thomas C.
5 out of 5
5/12/2024
Great service!
Laurie M.
5 out of 5
5/11/2024
Very efficient and clean business.
Darrell W.
5 out of 5
5/11/2024
Marlin went the second mile in getting the service that was needed for my Honda Odessy. Thanks much!
Shobo N.
5 out of 5
5/11/2024
Thank you so much, I’m so happy with your service specially Chad Zastrow thanks again!

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