About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 3434 reviews 68%
4 star 1007 reviews 20%
3 star 130 reviews 3%
2 star 222 reviews 4%
1 star 234 reviews 5%
Review Us
Kelly R.
5 out of 5
5/18/2024
Chad was great and very helpful. Wonderful service!
Diane R.
5 out of 5
5/18/2024
Matthew explained everything well.
Mike W.
5 out of 5
5/18/2024
Drew is a great asset to your team . I am very pleased with the service I have received.
Karen R.
5 out of 5
5/18/2024
Chad zastrow was very helpful.
Jalen H.
5 out of 5
5/17/2024
Marlin was very courteous and took the time to look into my requests and questions. His customer service was great.
Betty K.
4 out of 5
5/17/2024
I have not one complaint!
Daria H.
1 out of 5
5/17/2024
After reviewing my Vehicle Check-In, had to call 4 times before confecting with my service agent, I had left messages on two agent’s phones but no one called me back. My hood was bobbing so I wanted that adjusted but it was not noted on my vehicle check in, the agent that was there when I arrived for pickup said there were no notes about that but it must have been done. Driving home I could still see the hood bobbing. Also upon pickup my passenger seat was dirty with white streaks and a spot that looked like dried glue. The service agent was able to clean it. When I got home I left a message for the Service Manager, Shane S. But there was no callback. The customer service and communication was not at all what I had come to expect from other Honda Service Centers, where issues were reviewed on paper before leaving the car and then again at pickup. I don’t live in the North metro, so I can’t just pop in for an adjustment. This car is an investment for me, and should be treated with car by all Service Employees.
Becky J.
5 out of 5
5/17/2024
Shawn & everything was great! Sorry I am opting out on surveys- receive hundreds of them! Thank you
Steven Arnie.
4 out of 5
5/17/2024
Did everything I wanted, in less time than I expected ??????
David C.
5 out of 5
5/17/2024
Excellent customer service. Went out of his way to explain everything thing to me.
Annelise B.
5 out of 5
5/17/2024
Five stars. Excellent consumer service
Robert Q.
5 out of 5
5/17/2024
Good job
Sally O.
5 out of 5
5/17/2024
Great service
Chip P.
1 out of 5
5/17/2024
Paid $99 just to be a problem I knew I had with no resolution done. Trading this car in so in can be some one else problem for a Toyota this weekend.
Elizabeth K.
5 out of 5
5/17/2024
Always friendly staff and very great customer service
Richard T.
5 out of 5
5/17/2024
Very good sevice advisor
Gary A.
5 out of 5
5/16/2024
Great job as always. Thank you.
Muhammad C.
5 out of 5
5/16/2024
Thanks for your help
Cary M.
5 out of 5
5/16/2024
Thank you for a great job
Bonnie K.
4 out of 5
5/16/2024
Drew was kind, friendly, and knowledgeable. He made some recommendations as to additional service work I should have done beyond what I was scheduled for. I followed his recommendations and was very pleased with everything that the technicians completed. And was especially pleased that it all was completed much sooner than anticipated! When I arrived to pay for the work done and pick up my car he reminded me of other recommended maintenance to be done and that it should be done at my next regularly scheduled maintenance appointment. When I got into my car to leave, the message “ Key fob battery low” immediately appeared on my dashboard. So I walked back in to the service department and told Drew. He took me over to the parts department and stayed with me until the technician put a new battery in the key fob. I appreciated his kindness.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.