About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 3429 reviews 68%
4 star 1004 reviews 20%
3 star 130 reviews 3%
2 star 222 reviews 4%
1 star 234 reviews 5%
Review Us
Monyou B.
5 out of 5
5/26/2024
Thanks for a job well done. Matt was able to explain everything about my car to me that I could better understand it.
Tamera H.
2 out of 5
5/26/2024
Never called or gave me a text. When my vehicle was done
James P.
5 out of 5
5/25/2024
Matt really listened to what the problem we had with our passport. He has kept us informed on progress of repair. So far every Rapids employee has been very customer focused. This is our first Honda and we are happy with it
Paul R.
5 out of 5
5/25/2024
I was pleased with Mathew’s service.
Cara H.
3 out of 5
5/25/2024
My car smelled like rotten eggs after the service, to the point that I wonder if the tech had digestive issues. It took quite a while to get the smell out.
Benji N.
3 out of 5
5/25/2024
Service went well. One thing I am not happy with was I told him that bo car wash needed but they still run my car through car wash and that caused my front wheel passenger side scratched.
Robert N.
5 out of 5
5/24/2024
Matthew was very thorough and helpful.
Luann C.
5 out of 5
5/24/2024
The service was completed in half the estimated time. I was very pleased.
Brian S.
5 out of 5
5/24/2024
Great service again. Thanks
Jenna C.
5 out of 5
5/24/2024
Matthew was great! Excellent and quick service!
Uriah M.
1 out of 5
5/24/2024
Asked for a car wash on top of the oil change and tire rotation and when I got my card back it wasn't done. I took 15 minutes longer than quoted so I didn't have time to bo back in. Everything else was great
Tinisha S.
5 out of 5
5/24/2024
Okay, thank you!
Abadi N.
5 out of 5
5/23/2024
Very nice service
Leonardo R.
4 out of 5
5/23/2024
Chad is the best Service Advisor I have had in all my years of owning a vehicle. I fist started working with him 2 years ago and was blown away by his honesty, professionalism and extensive knowledge. Chad has helped me save money on maintenance I was told I needed when in actuality it wasn’t the source of my issue. Even after a year of not visiting Rapids Honda he treated me like I was just there last week. This time he completely took care and ownership of my visit and gave me a lower car because the work would take longer then he originally thought. All the service advisors, technicians and staff are great but Chad is the absolute best. Even thought he put me in a mini van for the day. Lol Thank you Rapid Honda and Chad
Nancy S.
5 out of 5
5/23/2024
Michael was great to work with. He took time to explain everything so I could understand what was needed and what was happening. He helped me get my Bluetooth working again. I hope I can work with him again when I need any service on my car
Quynh D.
5 out of 5
5/23/2024
Very friendly and helpful!
Laura H.
5 out of 5
5/23/2024
Very helpful. And kept me updated
Clayton W.
2 out of 5
5/23/2024
I thought it took too long. I had to ask if my vehicle was ready. Though I did not have my phone with me for notification
Penny G.
5 out of 5
5/23/2024
Service went out of their way for me - explained all the paperwork & made sure I was satisfied with everything before I left - plus they washed my car & it looked beautiful! Such great service!
Mohamed H.
5 out of 5
5/23/2024
Great service and mike walked me through the whole process which was nice

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.