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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3424 reviews 68%
4 star 1003 reviews 20%
3 star 130 reviews 3%
2 star 222 reviews 4%
1 star 234 reviews 5%
Review Us
Rebecca H.
5 out of 5
9/29/2024
I’m always happy with the service team!
Laura H.
1 out of 5
9/28/2024
My washer fluid reservoir did not leak prior to oil change. It does now. And you want 300 plus to change it. Seems scammy.
Mehmed D.
5 out of 5
9/28/2024
Drew is very professional & helpful to work with!
Irene G.
5 out of 5
9/28/2024
Good service ????
Justine H.
5 out of 5
9/28/2024
Amazing job and so helpful.
Laycon M.
4 out of 5
9/27/2024
I really appreciate Blong attention to details and response, this goes along with some of the staff I met while I was waiting on my truck. Excellent work and professionalism. I know you guys maybe wondering why I can’t just go to Ford dealer across the street, well I was there for complete maintenance service, but they intentionally decide not to do a tire rotation. So, I told them they lost my business with them and Rapid Honda got my business. Excellent jobs Folks!
June K.
5 out of 5
9/27/2024
Great experience - friendly and helpful.
Joan A.
4 out of 5
9/27/2024
He did a great job of taking extra time to show me how to set up the navigation system after my maintenance service. Thx, Drew!!
Erik M.
4 out of 5
9/27/2024
Good communication and follow up????
Sean R.
5 out of 5
9/27/2024
Excellent service as usual
Chris S.
4 out of 5
9/26/2024
Mikey did an awesome job breaking down the required maintenance and providing a great overall experience. We’ll definitely come back for future service.
Robert Q.
5 out of 5
9/26/2024
Great job
Richard P.
1 out of 5
9/26/2024
This is the second time in a row that my intentions were frustrated by Chad. The first time, an appointment set up by Shane for double service resulted in incomplete service from Chad’s mishandling of the split which causes consequences to scheduling today. This time, something that I had already worked out with another service advisor was arbitrarily frustrated by Chad which impacted my schedule today. The two lessons I learned from this experience are that I should wait for the same service advisor that I make an appointment with to ensure continuity of care and something else.
Laura G.
5 out of 5
9/26/2024
Michael was amazing and so helpful!
Laurie K.
5 out of 5
9/25/2024
Always a great experience at Rapids Honda. Thanks for the beverages and large comfortable lounge.
Steven L.
5 out of 5
9/25/2024
Thank you great service
Teresa F.
4 out of 5
9/25/2024
Michael “Mickey”was so helpful and kind. I had a small additional problem with my car play and he came out to the car immediately and showed me what to do if it ever happened again. He just made me feel comfortable and cared for. You have a GREAT employee in Michael. Hope to always get to see him when I come in.
Ahmed O.
5 out of 5
9/25/2024
Always outstanding job
Annette N.
5 out of 5
9/24/2024
Mickey was very professional and polite.
Donna L.
5 out of 5
9/24/2024
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