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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3424 reviews 68%
4 star 1003 reviews 20%
3 star 130 reviews 3%
2 star 222 reviews 4%
1 star 234 reviews 5%
Review Us
Lisa O.
5 out of 5
10/11/2024
Great service, friendly, done in a timely manner.
Chris W.
5 out of 5
10/11/2024
The work done on my car was excellent. Matt was very helpful and kind. I enjoyed my experience at Honda very much.
Jean M.
4 out of 5
10/11/2024
Drew was great. The problem I had was with Angelina your cashier. I was there for over 2 hours and the TV was set to a scary show that was rated TVMA I ask her to change it because I couldn't get the remote to work. She was rude and smart mouth like it was me. she tried and couldn't get it to work. she said she would have someone come and fix it. that never happened she just went back to her computer. Not letting me know what was going on. i did get the TV off but could not change channels. The TV should be on a channel that shows healthy shows. No si-fi fx The other people in the waiting area were appalled too.
Ronald T.
5 out of 5
10/11/2024
The service manager Blong Was so instrumental in getting things done for me in a very short time and it was certainly appreciated. He was so helpful and I was so grateful.
Scott W.
5 out of 5
10/11/2024
Great service and very professional staff. They all ask if you were taken care of. Thank everyone for the kindness.
**** W.
5 out of 5
10/11/2024
Great service nice guy very helpful
Rita L.
5 out of 5
10/11/2024
Very professional service man.
Joe M.
5 out of 5
10/11/2024
Matt was professional and a pleasure to work with.
Linda M.
5 out of 5
10/11/2024
I couldn’t have been more pleased with the way they cared for my vehicle! And the people couldn’t have been more professional and caring!! Very impressed and appreciative!!
Bonnie K.
5 out of 5
10/11/2024
Extremely kind and patient with me. Answered all my questions and concerns, especially with the call, a rental vehicle was available. Michael E. represented Rapids Honda with his customer service in an outstanding matter. Thank you
Julie L.
5 out of 5
10/11/2024
Great staff, really enjoy working with them. They communicate really well.
Gregory G.
3 out of 5
10/10/2024
Took longer than expected. Service Rep was excellent,
NJ C.
2 out of 5
10/10/2024
When i walked in to drop off my car there was no one who took notice. i had to walk up to one of the desks (a few guys were talking to each other) to get help. However, as USUAL, Mikey is a combination of politeness, professionalism, friendliness, and a customer service champ. Go Mikey!
Karen/Tim S.
5 out of 5
10/10/2024
Everything went well. Nothing out of the ordinary. He was polite and helpful
Tommy R.
5 out of 5
10/10/2024
Great Service!
Lori K.
5 out of 5
10/9/2024
He was very pleasant and helpful !!
Wayne J.
1 out of 5
10/9/2024
They did not seem to have a record of my previous oil change and tire rotation 2 weeks and 300+ miles ago. And 2 weeks ago there was no mention of needing air and cabin filters. So was there some slacking 2 weeks ago or was the filters unnecessary?
Abdirahman A.
5 out of 5
10/9/2024
Excellent service
Tamiru T.
5 out of 5
10/9/2024
The work was done super.
Roger B.
1 out of 5
10/8/2024
If mechanic is going to screw with light switch put it back where it was Drew was fine

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