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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3418 reviews 68%
4 star 1001 reviews 20%
3 star 130 reviews 3%
2 star 222 reviews 4%
1 star 233 reviews 5%
Review Us
Elaine K.
5 out of 5
2/25/2025
Mikey was very helpful and went out of his way to help with an unexpected problem.
Myrna P.
5 out of 5
2/25/2025
Matt was great a real professional and a pleasure to work with
John A.
4 out of 5
2/25/2025
There were some small bubbles in the back window. I talked to them after they replaced the tint with the new stuff and they said they would go away. I hope they do and thank you guys for putting it on. If I have any more issues I will let you guys know thank you so much.
Fnu A.
1 out of 5
2/23/2025
Service advisor did not check with me about other issues however last time other service provider checked. Also .car was very dirty even after wash and front glass was not properly cleaned
Mike H.
4 out of 5
2/23/2025
The service department always lets me know what service needs to be done on my car I appreciate that
Huawa L.
5 out of 5
2/23/2025
It was great happy with the service
Kelly V.
5 out of 5
2/23/2025
Quick and easy check in for my service appointment. Matt gave great customer service.
John K.
4 out of 5
2/22/2025
A dead battery was noticed early in the morning. Rapids Honda was able to schedule us in on a busy day. Fortunately, a replacement was available, and were able to replace it quickly with friendly service. Thank you!
Gretchen F.
5 out of 5
2/22/2025
I trust Chad with any recommendation he makes for our family’s vehicles. (We have 4 Hondas) His follow up and communication is to be commended. Chad is a strong asset to the Rapids Honda team.
Jordan A.
4 out of 5
2/22/2025
Matt was very helpful with getting me all situated with my service appointment. Also went above and beyond in getting my floor mats cleaned and explaining the in great detail what the callback was looking into specifically!
Kathy L.
5 out of 5
2/22/2025
Everything was done in a timely manner. Very happy with the service.
Terrance S.
5 out of 5
2/22/2025
Great job by service advisor
Tim W.
5 out of 5
2/21/2025
I appreciate Drew and the rest of the service department. They do a great job
Carl B.
5 out of 5
2/21/2025
Very knowledgeable
James P.
4 out of 5
2/21/2025
Matthew is great to work with. He took care of oil change and recall repairs. I was having an issue with Honda link and Matthew was very helpful getting me to the correct team to get it worked on. He had great customer service skills.
Abdufetah K.
5 out of 5
2/21/2025
i appreciated how worked my car thanks Honda speacialy Drew Meechley.
Samuel S.
5 out of 5
2/21/2025
Michael did an excellent job facilitating the service of my vehicle. Fully satisfied working with him.
Jacob B.
5 out of 5
2/20/2025
Great customer service
Bruce B.
4 out of 5
2/20/2025
When is the new 2026 Ridgeline coming out? Roughly what is my 2019 Ridgeline with 70000 miles worth on trade? Thanks
Matthew P.
5 out of 5
2/20/2025
Service greatly exceeded expectations! The team even heard my pleas about not getting yelled at by my wife and went out of their way to run the van through the wash after service. Excellent customer service!

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