About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 3396 reviews 68%
4 star 996 reviews 20%
3 star 128 reviews 3%
2 star 219 reviews 4%
1 star 230 reviews 5%
Review Us
Yoko B.
5 out of 5
4/10/2026
Mikey was extremely helpful in addressing all of my concerns about my car. He took the time to answer every question thoroughly, and I’m completely satisfied with both his explanations and the overall experience.
Lori C.
1 out of 5
4/10/2026
I was told a different price over the phone for a new fob than what they charged me after it was done. They should have mentioned that there was an additional charge for the programming.
Annelise B.
5 out of 5
4/10/2026
10/10
Shawn B.
4 out of 5
4/10/2026
It took longer than expected but I concentrated on my deep breathing exercises.
David P.
5 out of 5
4/10/2026
Michael was very helpful. He made my experience easy and I felt well cared for.
Susan L.
5 out of 5
4/9/2026
.
Maranda R.
3 out of 5
4/9/2026
Yes! Drew went above and beyond with customer service. He checked on my A/c unit on annd realized it was cracked and had been leaking. He informed me it would be covered under warranty!
Gary M.
4 out of 5
4/9/2026
Thanks Mikey for excellent service today.
Jeff N.
5 out of 5
4/9/2026
I felt at ease w/what w a s done and the whole process.
Angel C.
4 out of 5
4/9/2026
Matt is an ALLSTAR!!! It was a very pleasant experience even after spending $3k on repairs.
Jami N.
3 out of 5
4/9/2026
Only comment is that after getting the undercoating put prior to this, there was quite a bit of gunk on the car under the doors. I've not been able to get it off myself and I asked if it could be done at my appt yesterday. I was told it would be taken care of but it is still there. Aside from that, all went well.
Jeffrey C.
5 out of 5
4/9/2026
I had excellent customer service today . The experience was very prompt and had all my questions answered with kindness! Thank you!
Daniel L.
5 out of 5
4/9/2026
Polite and efficient.
Amy B.
4 out of 5
4/8/2026
I appreciate Matt’s friendliness and professionalism. He never tries to upsell us anything, but gives us the facts and helps us make an informed decision that’s best for us. And he doesn’t have to ask us to do the survey and give him the best score because he knows he’s going to get it with the service he provides!
Chris L.
5 out of 5
4/8/2026
Michael provided customer service above and beyond what I expected. He is friendly and knowledgeable.
Ana S.
5 out of 5
4/8/2026
Michael was patient and provided excellent customer service. Explained the process well and everything ran smoothly.
Sherri S.
5 out of 5
4/8/2026
Mikey was excellent today and the service actually took place faster than estimated! That’s very unusual and a nice surprise
James H.
5 out of 5
4/8/2026
None at this time.
Jayne H.
2 out of 5
4/7/2026
This has nothing to do with the actual person who tried to fix the update on my car. This has to do with the fact that there is an update that can’t be updated to my car. Apparently Honda knows they have an issue and they’re supposedly working on it but according to what I read and heard it’s been a year and they still don’t have it fixed or done a recall on it so I went to the dealership yesterday thought they updated my vehicle. Had to go back again today for them to work on it and then they told me that it can’t be updated at this time until Honda fixes the glitch again it’s not the Customer Service person‘s fault but I’m not very happy with Honda. I’ve got in 2026 trail sport passport and you think we could do the updates when they’re supposed to be done.
Dickie O.
1 out of 5
4/7/2026
The truck was sabotaged by the previous owner who traded it in,and the mechanics failed to see the damage to the 4 wheel drive train so I had to bring it back to rapids to replace and repair the vehicle so I was without my purchased vehicle for a week or so,a better inspection could have prevented the whole situation

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.