The only thing is that Jeremy forgot that he was supposed to call me with the status of the parts (if they arrived) before he left for the day and didn't pass the info to Arian, so we were left guessing and just decided to drive from our home in San Francisco so we could be closer to Burlingame. As it happened, we were pro active as no one called us to tell us our car is ready we kept calling Jeremy's number than finally called the service number. Good thing we did. We were told we had to be at Putnam in 40 minutes to get our car. We were in Daly City and got there within 25.
Everything went smoothly. Thank u for the loaner car
He was great. Very helpful.
Jermey is professional and very informative. He treats his work and customers with integrity. An asset to your company!
I've had Arian a few times before and find it refreshing that he recognizes his customers. He's very professional, courteous and knowledgeable.
Thank you for a job well done in a timely manner, and for to good communication.
Clear explanation what the services included. Explained what were performed before asking to pay.
Best customer service by Arian
Was not happy that the repairs were taking so long but Arian did an amazing job and explained how it all works for me and even washed my car. Really great service!
Always such a great service, and the help of Sidino extremely professional
It was my first time at your dealership and I wanted to share that service advisor Mark De Mesa was fantastic. I'll return simply because Mark was such a pleasure to work with.
Thanks! Even though I'm in the East Bay now, I will always come to Putnam Mazda because the service is top notch, friendly, and efficient. Thanks Sid for another great experience!
Arian Alsatian was so professional and ensured my car was taken care of
I am extremely happy with the service I received today.
Arian explained what was needed and what was completed.
Excellent!
Very helpful and knowledgeable and easy to talk to
The best service I could hope for. He is a professional in every sense of the word!
Mark De Mesa was excellent. He provides great service, knowledgeable, friendly and above all he cares for his customer by listening to their concerns. Well done Mark!
Arian was really helpful as usual and made sure my car was in and out of the shop as fast as possible.
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