Jason explained everything in detail so I could understand it.
The people have good attention for customers. The waiting time was less than one hour. Very professional service.
Good quick service and helpful.
The service team at Roseville Toyota is the best there is bar none!!!!
Met the service manager Cole by chance he asked me how was my experience with his department for him to just randomly askpeople how they are doing was awesome!!! What a great guy!!! And what a great staff thank you Roseville Toyota!!!!
I must say your team today was fast, efficient, and every person I came into contact with from Valet , parts , Samuel Vega, etc were courteous and friendly.
Rachel Marie was very helpful and kept me updated on every milestone of service, thank you so much.
Service person that log me in was very unprofessional (Payton Agrimonyi)!! I have my car derive with Roseville Toyota for the last 12-15 years & this is the first time I had a bad experience with service person.. my recommendation is to send Payton to a training class so he can learn how he can communicate with client.. thanks
Jay D
Gabriel performed great customer service. Your other staff did too.
However, a few of your staff did not put on masks when approaching me and went into my personal space. Additionally, not all your chairs are distanced and an unmasked woman (and her unmasked partner) sat on the other side of a coffee table from me and frequently coughed as she talked to her partner. Management can do better to protect staff by insisting or handing out masks and spacing out seating so there is distance between customers.
Chris, always does an excellent job. Thanks
The Technician forgot to put a date/ mileage sticker or reset the maintenance alert light off my car.
The wait time was too too long. 2 hours
Great service and vehicle was done within an hour
Good service .Thank you.My God bless you.
Great service , But They should be people that speak Spanish too !!! just for the help
Makes me happy for service
Micheal was helpful, attentive, and honest about potential costs. Solid experience.
Excellent customer service from Michael Webster as always. I have always received customer service beyond. He knows his business and is efficient and honest.
Thank you so much.
Helen E
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