I was given a complete explanation of the work to be done
Very good service. Did not have to wait too long. Thanks. Jay
Very accommodating professional and on time. Enjoyed having my car serviced
Chris has been taking care of my truck for many years and I wouldn’t take my vehicles anywhere else. He is the best!!!!
Always great service from Chris Martinez
I how fast you serviced my car and when it was done it was working great.
Very courteous and professional with me. Thank you for taking good care of me and my vehicle.
Michael could not have been more helpful,friendly .He let me know how the servicing was going and what needed to be done to my car for future repairs.Thank you Michael !
Molly is a great representative for Roseville Toyota. She has taken care of me before and has been SUPER every time.
Michael answered all my questions and was professional as well as friendly. He was very conscience in his efforts to take care of all of my concerns while at the same time was fielding incoming calls from other customers because the call center was down. He was amazingly efficient!
In and out on time, great service and reasonable cost.
Service people were a 10 but didn’t like all the services added to
My oil change. I know 2 of them the car recommended but about 6-8 more were put on the list without asking me 1st. Yes he went over them one by one. I think they should have been suggested not just added on. An additional $500-600.
Paul is always a pleasure to work with. Always takes care of my car needs.
Paul is great! I was super bummed that a got a hole drilled in my gas tank on christmas eve on my truck that is barley 6 months old. I first called folsom Toyota were i bought the truck and they said all fuel tanks were on back order and they didnt know when they would get any in. I then called roseville and paul said he could get one and thought it might be a week or so. I brought my truck in Monday and paul got the tank over nighted and my truck was ready by Wednesday. Also my insurance only approved a cheaper after market tank but paul was able to get a price match for a genuine toyota factory tank.
This started out as a super lame situation but paul ended up making it a great experience and i ended up really stoked!
Thank you so much!
Austin was great. But I got home I checked my fluid levels and my power steering fluid was way under the minimum level and my level on my coolant was low too. Didn’t look like it was checked even though it was noted on my ticket.
Connor was once again very friendly and professional.
I’ve always had positive experiences with your service advisors and Elmer was no exception. This is one of the reasons I bring my vehicles to Roseville Toyota for service.
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