Sam went above and beyond to help fix my truck in a timely manner. I was thrilled. The cost is always a shock, but he did his best for me.
Known Chris for years. Not just good service, but the highest, most fully informative, and all questions answered service. Unparalleled. We really appreciate him and the service Toyota Roseville has provided.
Great service and professional staff
I was told yesterday that my car didn’t need oil change except only every 10,000 miles… but I have records because I have always taken my car to you guys for service and was always satisfied…. But yesterday I only received a tire rotation and fluid check… I question the guy but he said no only every 10,000 miles which was a lie. I am extremely disappointed
Chris did an amazing job on helping me with my situation. He deserve a big raise!
Very nice answered all questions very helpful
Michael was very friendly and helpful. Much better than the guy I was assigned the last couple of times. The previous person did his job and helped me out but was pretty condescending at times and acted like he was doing me a favor. Michael seemed much more genuine and came across as if he liked his job. Next level service from Michael and I really appreciated it.
Expensive but hopefully worth the extra expenses
Very helpful and friendly! Has great attitude with no complaints.
My service advisor was prompt, kind, and set all of the proper expectations for me.
Always an Excellent customer experience with Cory.
Michael’s Customer Service was good. However, to wait for 2 hours to determine a new battery is required (when it was already determined one was needed) is a bit extreme! Wait time needs to be improved!!
Omid was so welcoming and kind. He did an excellent job explaining the problem with my car. The maintenance team fixed it quickly and, as always, I stopped at Sully’s.
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