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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4979 reviews 68%
4 star 1281 reviews 17%
3 star 201 reviews 3%
2 star 464 reviews 6%
1 star 419 reviews 6%
Review Us
Laura M.
5 out of 5
5/2/2024
Jordan was insightful, explained things throughly. She was very helpful
Joseph B.
5 out of 5
5/2/2024
Amazing.
John S.
4 out of 5
5/2/2024
Jonathan turned an initially negative experience to a positive. I ordered tires and made an appointment online; however this didn't show up in Hansel's system. Worse yet the tire sale had apparently ended yesterday. Nevertheless, Jonathan asked the manager to approve the price i was quoted. The tires i ordered had arrived although they didn't have my name on them. He told me, to my relief, that they could do the work today. The work was done when he promised. Jonathan was helpful and informative (about getting an alignment). He and other advisors will benefit from fixing the disconnect between the tire ordering platform and the dealer's system. I look forward to my next service at Hansel Toyota.
Kathleen V.
5 out of 5
5/2/2024
It was an easy and fast experience!
Cynthia M.
5 out of 5
5/2/2024
Received prompt service and excellent customer care all around.
Suzanne B.
5 out of 5
5/2/2024
I appreciate the detail and attention that Jaime provided.
Jose Anselmo.
5 out of 5
5/2/2024
Good service from Dylan Mey
Bruce F.
1 out of 5
5/1/2024
$700 bucks and you left me with a dirty RAV 4 !!!!
Brian G.
5 out of 5
5/1/2024
Anthony was very courteous and helpful.
Maureen C.
5 out of 5
5/1/2024
Always consistently organized ! And price was very fair ????
Trent T.
4 out of 5
5/1/2024
Jordan is exceptional.
Maria V.
5 out of 5
5/1/2024
Very good attention., And everything good Thank you.
Debra R.
5 out of 5
5/1/2024
I’m happy with the service and the job done. Thank you.
Gemma C.
5 out of 5
4/30/2024
Good
Susan K.
3 out of 5
4/30/2024
Anthony was great but I had to wait an hour and a half for an oil change
Frank R.
5 out of 5
4/30/2024
Excellent service.
David O.
1 out of 5
4/30/2024
90-120 min estimate became 3+ hours
Robert F.
5 out of 5
4/30/2024
Good
Jose R.
5 out of 5
4/30/2024
Great quick service
Lingling N.
5 out of 5
4/30/2024
Thank you

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