It is always a pleasure to have .y car serviced at Nor n Reeves Toyota.
PROFESSIONALS CUSTOMER SERVICE & TECHNICAL SUPPORT!
Robert provided excellent service and I appreciated the service recommendations.
Timely and amiable service. Specifically made my wife’s Saturday appointment with him for another one of our three Toyota vehicles.
No complaints or problems or doubts. Nothing but good things to say about John and his work ethic and his knowledge and great personality. Mad every step easy and enjoyable. Thanks John!
I was really happy with the service provided by John. I could tell that he really cared about me.
Great advisor, excellent service, 5 stars ???? to Rosalina ;)
Appreciate the shuttle ride to and from the dealership.
They couldn’t fix the car and they told me there’s nothing wrong with the car but still the same issue and they couldn’t fix it.
I came in for 95k service. Keep in mind the owners manual along with the maintenance schedule in the glove box. $350 for a bunch of serviced I don’t even need? Second why did I bother making an appointment if I’m going to sit there for an hour before anyone coming out to see me and then sitting for an additional 2.5 hours waiting? It is unacceptable. Money itself isn’t the issue, upselling a bunch of services that I don’t need and don’t require is a rip off. Upselling me synthetic oil when the owners manual clearly states conventional oil and which I can prove is thievery. Wasting half my day on something that should take no more than an hour is infuriating since I was trapped with several cars behind me who's owner had left.
profound satisfaction regarding the recent car service experience. Robert Farr, the service professional who assisted me, demonstrated exemplary professionalism and expertise. I particularly valued his comprehensive explanation of the work completed on my vehicle, as well as his diligence in addressing all my questions and concerns with clarity and precision. His exceptional customer service significantly contributed to a highly positive overall experience????
John comes across as not a genuine person. He has no idea that is the little things that make customers comeback fo business.
Jessica did an excellent job; she's very professional, friendly, and intelligent. She does her job perfectly. Out of 10, it's a 10.
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