Service Center

Real Reviews From Verified Customers

Mari H.
4 out of 5
5/16/2021
ALWAYS A PLEASURE TO ATTEND NORM REEVES CERRITOS INFINITY AND FOR SERVICE AND TO CVRECEIVE THE WARM GREETING FROM JOHN FARBER, WHOM UNDOUBTEDLY, WILL INSURE THE INTENDED SERVICE WILL RESULT IN THE PERFECT OUTCOME! Thank you! John Farber Thank you NRCI RESULTS CAR W
Juan C.
4 out of 5
5/16/2021
Thanks for dealing with such inconvenience. I understand I came in last minute and no appointment but I felt it was important and you made it seem as if it were so thanks.
Christina G.
4 out of 5
5/16/2021
Service was great and Edwin was so helpful as usual
Nadia R.
4 out of 5
5/16/2021
Greatly appreciate Edwin, Isaac and the technician that fixed my car. So appreciative and grateful that I have a team I can count on to give me peace of mind with my vehicle. Thank you.
Deborah M.
4 out of 5
5/16/2021
John is great! He explained the timing and services so I knew exactly what to expect. He is professional knowledgeable and friendly. He also has a great energetic spirit throughout the day. I appreciated all his help, thank you!
John S.
4 out of 5
5/16/2021
Edwin Rivas the service writer was very professional and very pleasant. He explained everything to me. I left feeling happy and very satisfied. I hope I will get him again the next time I take my car in.
Alejandro R.
4 out of 5
5/16/2021
Arcee always does a great job
Axel P.
4 out of 5
5/16/2021
Great experience with John. Time and time again he makes the process fast, easy, and even enjoyable. Will continue trusting him with maintaining my vehicle.
Hoang N.
5 out of 5
5/15/2021
A++
Jazmin J.
4 out of 5
5/14/2021
Great customer service, fast and effective, very friendly and knowledgeable, professional
Jieun O.
2 out of 5
5/14/2021
When I’m driving after service there is big engine sound om bomnet side. I tries to look into the bonnet.. airfilter box remains openned.. not locked correctly. I think texhnician didnt locl correctly after inspection. So disappointed.
Juneal L.
4 out of 5
5/14/2021
Went beyond efforts to assist
Derrick L.
4 out of 5
5/14/2021
Arcee was friendly, courteous, and very professional! He is truly an asset to your organization!
Larry R.
4 out of 5
5/14/2021
Looking forward to do the survey Mr **** was very helpful and after all my questions you guys are lucky to have an employee like that
Fred B.
4 out of 5
5/14/2021
Ramiro was excellent.
Jonathan G.
2 out of 5
5/14/2021
I paid for Diagnostic service but when I received my vehicle I read that I have an oil leak an needs diagnostic to see what’s going on .. why did I pay for that and you working in the same area .. never received an phone call stating they found an oil leak .. very disappointed in infinity service department
Chastine P.
5 out of 5
5/14/2021
Excellent service
Richard C.
2 out of 5
5/14/2021
Waited over 2 hours. My car was ready and nobody notified me until I reached out to someone. If not would of waited even longer and I had an appt. Makes no sense to have appt and wait so long still.
Denita B.
2 out of 5
5/14/2021
Need a overall check list on car . after stolen..not completed...not satisfied to secure a safe ride. Just a thank you! I walked to car in lot.No curve. the worse service ever
Tiffany L.
4 out of 5
5/13/2021
Edwin always provide great service.

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