Service Center

Real Reviews From Verified Customers

Cleties G.
2 out of 5
5/24/2021
I noticed my back rim got damaged there and they washed my car with sun roof opened inside of my car was wet
Jennifer L.
4 out of 5
5/23/2021
Thank you John Yarber for your service. Haven't been with you for looking but I see a great professional whose customer service exceeds the standard call for service. As always John, YOU ARE AWESOME
Barry K.
4 out of 5
5/23/2021
John Yarber provided his usual EXCELLENT level of service.l
David C.
5 out of 5
5/23/2021
Great job
Jack G.
4 out of 5
5/23/2021
Miss your old location...
Jennifer H.
4 out of 5
5/22/2021
Arcee is the best!
David G.
4 out of 5
5/22/2021
He did a great job as usual.
Fabio A.
4 out of 5
5/22/2021
Well done Arcee
Puay-Yong L.
4 out of 5
5/21/2021
Thank you , and Keep up the good work, Arcee!
Guadalupe A.
4 out of 5
5/21/2021
Edwin Rivas always very helpful
Robert P.
5 out of 5
5/21/2021
Outstanding
Paul S.
2 out of 5
5/21/2021
I didn't get my military discount. And I can't believe you had no loaner cars available for 3 days. Didn’t have many vehicles available for viewing
Barbara S.
4 out of 5
5/20/2021
My car drove really nice on the freeway no drifting at all thanks a lot and also great customer service and it was completed in a timely manner ????????
Antonio A.
4 out of 5
5/20/2021
Infiniti Service Rep Edwin Rivas provided excellent customer service.
Steve/Bonni V.
5 out of 5
5/20/2021
Always great service
Ramon G.
4 out of 5
5/19/2021
Ramiro was great very professional . Only unsatisfactory comments I can say is the waiting area was too small. I was very happy to visit your past location since there was room. Also I wasn’t satisfied with the shuttle not being available to drop me off to my home and I had to pay 17$ To Lyft home and back to the dealer to pick up my car when I was spending over 600$.
Malo R.
4 out of 5
5/18/2021
John did an amazing job! He checked my car in within 5 mins and when he called me to pick up my car. I got out of there just as fast. Always a wonderful visit when I visit Cerritos Infiniti!
Janice R.
5 out of 5
5/18/2021
Thanks will do
Patricia R.
4 out of 5
5/17/2021
Edwin is the best service representative. He makes car maintenance easy.
Ethel W.
2 out of 5
5/17/2021
The communication I asked for was not given to me. I asked to be notified of the eta of how long the service will take. Depending, I could have left my car and come back for it. Not until 2 hours after sitting in the waiting room I HAD TO GO FIND the advisor and then he gave me an update that my maintenance was covered under warranty and that it would be an addl hour wait. It is not ideal to have been waiting at the dealership from 7:30 to 11:00am.

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