Service Center

Real Reviews From Verified Customers

Carlos C.
5 out of 5
11/25/2021
Jason was very helpful and answered all my questions. Great job
Jennifer S.
5 out of 5
11/24/2021
I received great customer service from Edwin!! He was very helpful and professional.
Guadalupe G.
5 out of 5
11/24/2021
John Yaber have been there to help out with my car since I first moved from AZ, most help guy there, always exceeds my expectations and always provides excellent service
Rick P.
5 out of 5
11/24/2021
John was excellent… service was great Thank u
Darla W.
4 out of 5
11/24/2021
The young man was awesome He knows his job and knows how to be courteous to others. I was very satisfied with his customer service go Gooo Jason
Larry R.
5 out of 5
11/24/2021
Jason was helpful and answered all my questions. Infinity has a good team, they know what they're doing.
Marynelle E.
5 out of 5
11/24/2021
John Yarber provides excellent service and always makes us feel he is taking care of our vehicle with the utmost care.
Valerie C.
5 out of 5
11/22/2021
Thank You
Darnell S.
4 out of 5
11/22/2021
I felt that Cerritos Infiniti always put my mind at ease when it comes to servicing my Infiniti, and always make my visit pleasant and stress free. I can’t wait until I purchase my next Infiniti vehicle, and have it serviced at Cerritos Infiniti.
John S.
5 out of 5
11/21/2021
Excellent
Yadira D.
5 out of 5
11/21/2021
Jason took the time to make sure I understood what service my car needs. I've been a customer for years @ Infiniti and this was the 1st time someone took the time to be very helpful. It would be nice if everyone in that department was as nice and professional as him.
Yolanda L.
4 out of 5
11/21/2021
When I went to have my plates put on I helped by a rude agent. That experience made me very hesitant to come back, but I knew I had to get my car serviced and Candice made up for that experience. She was very nice and I truly appreciate her assistance.
Corey R.
5 out of 5
11/21/2021
I was completely satisfied with the service I received today you guys have excellent service there
Fernando L.
4 out of 5
11/20/2021
John has always provided excellent service to his customers. It’s the reason why I drive all the way from riverside because I trust him.
Edward S.
5 out of 5
11/20/2021
Jason is a good service guy thanks for your help
Lorraine P.
5 out of 5
11/19/2021
Robyn was extremely helpful and personable. I look forward to her assistance in the future. Infiniti did well in choosing her as a new employee.
Kornnop C.
5 out of 5
11/19/2021
Jason was excellent!!
Abraham T.
4 out of 5
11/18/2021
Candice was great! She was honest and incredibly professional, to the point and provided great service while at Infiniti. Great new hire. I expect to see her again on my next service call.
Karen F.
2 out of 5
11/18/2021
Once arriving at the dealership I waited 30 minutes before I was even acknowledged by anyone. Two customers arrived after me and were acknowledged before I was. Once I was checked in I was treated with professionalism and efficiently by advisor John Yarber. The bottom line is, check in procedures need to be improved.
Daisy G.
5 out of 5
11/18/2021
Candice was very helpful and accommodating. She took care of my car and help me to update my CarPlay and help me to match with my iPhone. She even trouble shoot my navigation.

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