Service Center

Real Reviews From Verified Customers

Susan C.
5 out of 5
10/23/2020
Isaac is always professional And courteous. He knows his job and goes above and beyond to make each visit go smoothly.
Paulo .
5 out of 5
10/23/2020
The best costumer service ever! John Yarber is the man! If you ever come to cerritos infiniti. Ask for John Yarber. He will give you a top class customer service. And for all your infiniti needs. Cerritos infiniti is far the best!
Aundrea H.
5 out of 5
10/23/2020
Thank you for your excellent customer service
Marcos P.
1 out of 5
10/22/2020
Service advisor was pretty rude and didn’t give me full answers. All his answers were short talk like if he just wanted to go to the next customer.
Marcus M.
5 out of 5
10/22/2020
Great service. Good customer service. Quick. No long wait time.
Alfredo R.
5 out of 5
10/22/2020
Prompt service and very professional staff.
Kelsie L.
5 out of 5
10/22/2020
Very nice and remembered my name. Made me feel special. :D
Alex R.
2 out of 5
10/22/2020
I found paint in my hood and window. I realized it after I left later in the day. I will be contacting the service department . But overall everything else was great . Arcee helped me . Great customer service
Francisco S.
5 out of 5
10/22/2020
John was completely tentative and professional. Definitely practiced Covid19 safety. Great service ty!
Tracy M.
5 out of 5
10/22/2020
Thank you
Dashane L.
5 out of 5
10/22/2020
Excellent
Jesus M.
5 out of 5
10/21/2020
Arcee was great. Gave me an estimated and fair wait time. Arcee was also very helpful by offereing a lyft home if needed while my vehicle was serviced.
Kendoysa P.
5 out of 5
10/20/2020
Justin went above and beyond to take care of my needs without getting over on me.
George Z.
5 out of 5
10/20/2020
Thank you Isaac
Carmen R.
5 out of 5
10/20/2020
Very satisfied with service rendered
Christina T.
5 out of 5
10/20/2020
John is always so courteous and prompt with getting my vehicle taken care of. Thank you!
Fred F.
4 out of 5
10/20/2020
The service was fast so I didn’t have to wait very long. However, Cerritos Infiniti provides a car wash which was satisfactory except that the inside was not vacuumed.
Karyn K.
5 out of 5
10/20/2020
Very happy!
Paul M.
2 out of 5
10/19/2020
Your service Representative, John Yarbar & the repair Mechanic were in cahoot To dupe me of my financial resources & I have come to repair my vehicle many times with Infinity dealership. Who knows how Much I have been duped over time. The Sales Manager who was called to try & resolve issues, Mr. Rodriguez made it worse by calling me names & told me I’m very unprofessional after I told him, I want to speak with the right Person. I would like to be contacted as soon as possible because I’m not happy the way I was treated.
Jose L.
5 out of 5
10/19/2020
Exceptional service by Isaac always.

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