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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2075 reviews 71%
4 star 638 reviews 22%
3 star 30 reviews 1%
2 star 94 reviews 3%
1 star 77 reviews 3%
Review Us
Maryan C.
5 out of 5
10/18/2020
Keep up the good work!
Ruth N.
4 out of 5
10/18/2020
I look forward to my service appointments. John Yarber always takes care of me, I am on my 5th Infiniti from Cerritos Infiniti and I am alway treated like family. John Yarber, Bill Stevens and Grace are the reason why I continue to support this dealership not to mention “I’m driving my dream car”. ??
Gabriel B.
4 out of 5
10/17/2020
Thank you all for the work you all do.
Debra J.
5 out of 5
10/17/2020
I love infinity
Jasmine J.
4 out of 5
10/17/2020
John is the best
Edelberto T.
4 out of 5
10/17/2020
Allan is very professional, renders good customer service by giving updates in a timely manner. Everyone in his team gives extra mile to make sure all are on track and ???????? for positve behavior. Great work! - J Tolentino
Paul L.
5 out of 5
10/17/2020
Great service once again from Arcee sine 2015 he has taken care of me.
Virginia E.
5 out of 5
10/16/2020
Arzie did a great job.
Dante R.
5 out of 5
10/16/2020
John did a very good job and as efficient as possible.
Neveria B.
4 out of 5
10/16/2020
Isaac is an amazing service adviser. He is always honest and straightforward. He is the reason I travel from Chino Hills to Cerritos to service my car.
David O.
1 out of 5
10/16/2020
I was given a quote and was charged almost an additional $100,will contact Cerritos infinity in the morning
Carlos F.
5 out of 5
10/15/2020
Great customer service
Edgar S.
5 out of 5
10/15/2020
Very knowledge. Awesome overall experience
Deandre O.
4 out of 5
10/15/2020
He did a great job Definitely see him becoming a leader
Dolores A.
5 out of 5
10/15/2020
Good service by everyone. Thanks.
John K.
4 out of 5
10/15/2020
Alan has always done an excellent job. He is an asset to this dealership. He's helped in many ways where other associates were lacking.
Mike G.
4 out of 5
10/14/2020
Edwin provided great customer service along with handling all of my request, questions and concerns in a professional manner. Will definitely request Edwin for my next car maintenance. I did experience an issue with my vehicle after maintenance was done and Edwin made sure I was taken care of.
Pablo C.
4 out of 5
10/14/2020
Great service. Alan was very thorough and professional. I appreciated the loaner so I didn’t have to wait at the dealership.
Michael S.
5 out of 5
10/14/2020
Thanks for excellent and prompt services.
Zulma D.
5 out of 5
10/14/2020
Isaac provides very excellent survive and was very accommodating!

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