Service Center

Real Reviews From Verified Customers

Vince P.
4 out of 5
10/30/2020
John Yarber has demonstrated professionalism and courtesy and has delivered honest estimates on the service and accurate length of time for the service to be completed. I have gone to Norm Reeves Cerritos twice and I have been fully satisfied with the service that I have received from John you should be proud to have an employee like John Yarber.
Noelle V.
5 out of 5
10/29/2020
Edwin Rivas is the prime example of what customer service is. He went above and beyond to deliver an amazing service experience.
Silvia S.
5 out of 5
10/28/2020
Issac took excellent care of me and completed the job very fast. Thank you!
Doreen Q.
5 out of 5
10/28/2020
Isaac is the definition of customer service and knowing your customers. Thanks for the great experience.
Renee M.
5 out of 5
10/28/2020
Happy
Jeff D.
5 out of 5
10/28/2020
Isaac delivers quality service
Will H.
5 out of 5
10/27/2020
Job well done.
Amber D.
5 out of 5
10/27/2020
Edwin is thorough and friendly- completely trust him with my vehicle
Deneisha R.
5 out of 5
10/26/2020
Wonderful experience
Carlos O.
4 out of 5
10/24/2020
It’s a pleasure to have Arce in charge of my car’s maintenance and services. He is very respectful and very professional.
Scott N.
4 out of 5
10/24/2020
We keep our services on our G37 coupe at your dealership because we trust John Yarber He is very informative, keeps us up to date with necessary checks up or repairs. And friendly. He takes the time to explain The best of consultant in the service Dept
Myra H.
5 out of 5
10/24/2020
I recently had an unpleasant experience with Infiniti, regarding Maintenance with my vehicle. It’s because of Edwin’s exceptional customer service that I continue to service my car at Infiniti Service Center.
Darrel M.
4 out of 5
10/24/2020
Issac is a pleasure to work with
Vanessa M.
5 out of 5
10/24/2020
Edwin was very professional and courteous. Great customer service.
Cynthia Mae.
5 out of 5
10/24/2020
Always received excellent service from Arcee.
Kevin P.
5 out of 5
10/23/2020
Alan was fantastic!! Really appreciated his attentiveness and timely response to all my concerns .
Xavier M.
5 out of 5
10/23/2020
Outstanding service. John Yarber is the ultimate sales service professional. It was the best service I have ever received.
Troy M.
5 out of 5
10/23/2020
Thank you
Celina G.
5 out of 5
10/23/2020
Good costumer service
Aylin N.
4 out of 5
10/23/2020
I truly appreciate Edwin for providing the best customer service. He kept me updated while my car stayed at the dealer for a week. He made sure i got a rental and made the wait time slim to none. Thanks again Edwin but i hope i don’t have to see the dealer again, for my cars sake :) unless it’s an oil change of course! -Aylin N

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