Service Center

Real Reviews From Verified Customers

Frederick L.
5 out of 5
11/21/2020
Absolutely outstanding!! Additionally, he showed great respect for my COVID-19 precaution concerns!
Dannyal V.
5 out of 5
11/20/2020
Very nice
Rodrigo L.
5 out of 5
11/20/2020
Very good service thank you
Richard C.
5 out of 5
11/20/2020
Arcee provided excellent customer service and a thorough explanation of the service provided.
Carmen R.
5 out of 5
11/20/2020
Exceptional service
Chih Min.
4 out of 5
11/19/2020
Repair cost is too high and the part was discontinued.
Diana `.
2 out of 5
11/19/2020
No car loaners available, I was dropped off at Budget to pick up a rental and waited 2 hrs before I canceled everything. I had to walk back to Cerritos infinity because I wasn't able to get a hold of the person who was helping me with services. I'm very disappointed in their customer service. I also added the smart push start feature to my vehicle and the servjce tech didn't bother on counseling me on how to utilize this new feature on my new smart key. I think for being a high end car they should accommodate customers like me with car loaners and also take the time to explain exactly was done to my vehicle. I missed a very important appt due to the lack of a car loaner. Thank you. Diana Thank you
Rick P.
4 out of 5
11/19/2020
John has always been the best with service.. communication.. and honesty.. I always try to book my appointment with him... Thank u John and Infiniti I also wanted u to say hello to Vicky Reeves... I went to High School with her... Thx
Robena S.
4 out of 5
11/19/2020
Knowledgeable, understanding, his mannerism I love specially when he open up the doors for woman. He has a passion for his job and take pride in it. He is the only servicemen I’ve deal with. Thank you Isaac for the special touch you give my car.
Cynthia P.
5 out of 5
11/19/2020
Awesome
Greta J.
5 out of 5
11/18/2020
Edwin is easy to talk to. He explains everything well. I find him honest and reliable.
Dolorese D.
5 out of 5
11/17/2020
Prompt and efficient service received.
Hilberto C.
5 out of 5
11/16/2020
Great customer service friendly great job done on the car
Eduardo R.
5 out of 5
11/15/2020
Recommend service advisor
Brenda C.
5 out of 5
11/15/2020
Excellent service. No complaints
Armando D.
5 out of 5
11/15/2020
You guy's are definitely tthe best infinity dealer around, thank so much to our service advisor he was great
Regina B.
5 out of 5
11/15/2020
John was very helpful he really care about the customer explained everything that was wrong..I will be bringing my car back when ever it need service again
Jonathan E.
5 out of 5
11/15/2020
The entire team of service is outstanding
Jackie T.
5 out of 5
11/15/2020
Friendly, helpful, amazing service
Alan J.
5 out of 5
11/15/2020
Great ???????? service I will be coming back again

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