Terrible service! Doesn't know the vehicle and tries to over charge for service. Very disrespectful!
I appreciate John squeezing me into an already overbooked schedule. He’s the absolute best...all the guys take very good care of me at Cerritos Infiniti
Went in for intermittent misfire running rough idle while vehicle in motion. Your Service couldn't resolve problem after 4 days. Pick up my vehicle. Visited Pro Auto in Whittier. They immediately found problem of dirty fuel injectors. Problem solved and fixed.
John Yarber is the best!
Andre Sorrels, the best
Cerritos Infiniti, the BEST!
MY 3RD INFINITI. ????
John did a great job and was informative about the work being done.
Great customer service! He explained in detailed what services my vehicle needed.
Arcee was great! I wish for him to be my service advisor every time.
The team should learn to greet all customers upon entering and to not just stare, it is rude and unwelcoming. Also the service advisors should really listen to the customers and not cut the customer short in conversation. Your team in the front house should also work on body language and eye movements as if a customer is disturbing them by asking sale questions makes me take my money elsewhere.
Love the quick service!????
and love the hot chocolate ????
Edwin did a great job, keep me updated at all times.
Arcee explained everything to me very clearly helped me change the filters and explained what they needed change for. Very attentive.
Thank you Arcee
Thank you for providing excellent service.
John is always friendly and is someone who knows his stuff.
It says only yes or no - it did take a full hour just for the oil change. I didn't need the tire rotation. And though I had a $10 off discount from email the cost of just an oil change is much higher than all the range given on Google. Luckily for me Edwin the service provider computer wasn't working so when I went to pay cash I gave $100 but since he probably didn't have change he only took the $80.
John Yarber is the best! He always takes care of my car and gives 100% customer care service!
Arcee is always provides superior customer service, as a result that is one of the main reasons I decided to stay with Infiniti as loyal customer last three years.
Keep up the great job Arcee!
John Yarber is the best service writer i'v worked with in my 60 years of owning cars.
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![name] is located in the postal area of 90703 in CA. Stop by our auto repair service center today to get your car serviced!](https://www.autorepair-review.com/images/groups/2518/800x800/aaaKR57QSk7Lw8URIUsI.jpg "name] is located in the postal area of 90703 in CA. Stop by our auto repair service center today to get your car serviced!")
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