Service Center

Real Reviews From Verified Customers

Aleksandr P.
5 out of 5
12/8/2020
Arcee and Infiniti, thank you!
Ethel W.
5 out of 5
12/7/2020
Im glad John is back. I had the pleasure of working with him when I first purchased my vehicle and he offers great, PROMPT, service
Robert R.
2 out of 5
12/7/2020
I have only gone twice for oil changes at Cerritos Infinity and both times have had a bad experience. The first time I took my car in for an oil change I was given my car back with a loud noise. I told the service guy when I dropped the car off it was not making noises it was in perfect condition. The car was taken back in and to find out the mechanic didn’t connect a hose. This time around also took the car in for an oil change, they washed the car and when I got home I had scratches all on the hood of the car. It was to late to take it back as I was already home and didn’t spot it at the time I picked up my car. I’m very unsatisfied with the service I’ve received. Word of mouth is what promotes businesses and with staff members not being careful you will definitely start losses customers.
Shawna R.
5 out of 5
12/6/2020
Great service
Beverly N.
5 out of 5
12/6/2020
John is much appreciated for his assistance as always!
Tytrisha B.
4 out of 5
12/6/2020
????
Bobby P.
5 out of 5
12/6/2020
Very professional at what he does great customer service keep up the great work John give this man a raise
Roxana R.
5 out of 5
12/5/2020
Edwin was professional, helpful and provided all answers to my questions and addressed my concerns. Very happy with the service he provided.
Shobha N.
4 out of 5
12/5/2020
John is a wonderful human being and an excellent service consultant. He is sensitive to customer’s needs and continually updates on the status of the work being performed. So there are no surprises. We are very pleased to have associated with john over the past several years and hope to have him as our service consultant for years to come. We wish him continued success in his profession!
Sandra W.
5 out of 5
12/4/2020
Great customer service!
Cathy K.
5 out of 5
12/4/2020
Issac and Edwin are always super friendly. They go over and beyond and give the best customer service.
William S.
2 out of 5
12/4/2020
Edwin was great! The technicians who checked tire pressures were not
Susan C.
5 out of 5
12/3/2020
Edwin was a perfect gentleman. I would definitely ask for him again. The visit was timely and everything was completed properly and the price was competitive. Thank you Edwin for making my service visit a great experience.
Lenora P.
5 out of 5
12/3/2020
John was very informative and helpful.
Terry T.
5 out of 5
12/2/2020
John is the best!
Arlene L.
5 out of 5
12/2/2020
Hans was very attentive and was able to take care of everything I needed. Thank you
Laurence A.
5 out of 5
12/1/2020
Excellent service.
Joseph G.
5 out of 5
12/1/2020
Arcee always does a great job.
Chris L.
4 out of 5
12/1/2020
John was on point! My first visit here, your dealership is fortunate to have someone like John Yarber. Chris L
Darryl K.
5 out of 5
12/1/2020
Thank you

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