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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2075 reviews 71%
4 star 638 reviews 22%
3 star 30 reviews 1%
2 star 94 reviews 3%
1 star 77 reviews 3%
Review Us
Kenji O.
5 out of 5
12/12/2020
The service was excellent. The text message regarding the service was very annoying since the request was sent to me at 7:00 a.m.
Melinda S.
5 out of 5
12/12/2020
As always, John is awesome to work with. He goes above and beyond to make sure my cars are well maintained. Thanks John!
Delia V.
5 out of 5
12/12/2020
He was very nice fast and thorough!!
Idris R.
5 out of 5
12/12/2020
Very Knowledgeable in His Field Excellent Customer Service Thanks
Theavin U.
5 out of 5
12/12/2020
Thanks.
Dan V.
4 out of 5
12/12/2020
Mr Rivas was to the point with all questions Took care of me quickly Also when I asked technical questions had answers and on one question came back to me within a short period of time with the answer. I would use him again
Noelle V.
5 out of 5
12/12/2020
Edwin Rivas is the true definition of what customer service is. He goes above and beyond to make a customers day. I’d highly recommend him to anyone who services their car at Cerritos Infiniti. 10/10 customer satisfaction.
Ivan J.
5 out of 5
12/12/2020
Always receive excellent service at this Cerritos Infiniti and always pleasantly satisfied. The staff is always great and Hans Rico was more than helpful. I will continue to be a loyal Infiniti customer and recommend to everyone.
Marcia/Joe N.
4 out of 5
12/11/2020
John Yarbor is very curious and pays attention to detail. Most of all honest b
Cynthia M.
5 out of 5
12/11/2020
Edwin is always courteous and professional. I know my car is in good hands every time that I visit Cerritos Infiniti.
Shannon K.
5 out of 5
12/11/2020
Amazing customer service.
Miguel P.
5 out of 5
12/11/2020
Mr Rico the best service representative
Daniel B.
5 out of 5
12/11/2020
Edwin did an awesome job and very efficient
Nolan B.
5 out of 5
12/10/2020
Job well done
Lisa S.
4 out of 5
12/10/2020
John Yarber was excellent help .I didn't mind waiting for my car to get maintenance .
Juan V.
5 out of 5
12/9/2020
Great job. Hans R
Adelardo R.
5 out of 5
12/9/2020
Thanks
Jaime C.
5 out of 5
12/9/2020
John went above & beyond! It was a great experience. He answered every question I had, got me a bunch of extras without any cost & was very helpful. Completely impressed & very satisfied with the service provided by John & the team at Cerritos Infiniti. Thanks!
Maria And.
5 out of 5
12/8/2020
Good service, very attentive and customer focused
Rolando A.
5 out of 5
12/8/2020
Very Satisfied thank you

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