Thank you for being patient with me as I was extremely delayed in picking up the car because I got sick. Much appreciated.
I understand the staffing shortages & appreciate all that they do, despite this challenging deficiency.
Great service and done in a timely manner. I am most definitely satisfied.
I always get prompt and courteous service and everything explains everything in detail.
Jeff did an excellent job he was very informative kind and polite. He made it a great experience.
Ok.good job. Minimal wait time.
Jeffrey is personable,professional, helpful. He is an asset to your dealership.
So happy to feel safe because everyone wore masks!
I fully trust my car in your hands!
Jeff was amazing! He was so sincere and professional. I felt totally comfortable leaving my car in his hands. Scheduled maintenance was completed and not long after I was back in my car and on the road again! Thanks again Jeff for a job well done!
Dodi
I had an appointment scheduled for 7:30 am this morning to have 4 winter tires mounted and balanced. Two solid hours to mount and balance 4 tires. I scheduled the appointment that early so I’d still be to work on time. Needless to say I was late for my 9:30 start due to the long appointment. Excuses after excuses as to why it took that long. 2 solid hours to mount and balance 4 wheels. Unbelievable!
Mr. Turner was very helpful.
Cooper went above and beyond for us today. He made sure the issues with our vehicle were taken care of promptly and went out of his way to communicate what was going on and what Darling’s was going to do to fix the problem. Would highly recommend anyone going to Darlings Ford for service to request Cooper by name, I know my wife and I will be doing just that from here on out.
I felt like every time I talked with Cooper he gave me the run around. He attempted to get me to pay an invoice and then wait for a rebate from Ford. Scale of 1 10 with 1 being on the low end, I would give Cooper a 3.
Service worker was very present
Jeff went beyond helping me. I learned that my car doesn't have an oil change light. It would of been a disaster if I had kept waiting for the light before changing my oil. Thank you so much Jeff for not letting it slide. I'm so happy with Fords service.
My son Tom took it in for me and was very impressed with the quality of service ????
Very impressed with Joseph. Phenomenal customer service!!! I will be calling his manager to express how impressed I was with him.
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